Help us improve the Elastic Stack by providing basic feature usage statistics? We will never share this data outside of Elastic

Elastic Stack Kibana
1

I have upgraded my system to the latest versions in the RedHat repos... since then i have the message "Help us improve the Elastic Stack by providing basic feature usage statistics? We will never share this data outside of Elastic." displayed when i log into kibana.
I have 2 options a YES or NO and it does not matter which i choose Im stuck in the same place.

I get an error Displayed:
Config: Request failed with status code: 503 Error: Request failed with status code: 503 _callee$@https://10.185.11.21:5601/bundles/commons.bundle.js:3:878828 tryCatch@https://10.185.11.21:5601/bundles/vendors.bundle.js:43:602782 invoke@https://10.185.11.21:5601/bundles/vendors.bundle.js:43:606667 defineIteratorMethods/</prototype[method]@https://10.185.11.21:5601/bundles/vendors.bundle.js:43:603903 step@https://10.185.11.21:5601/bundles/commons.bundle.js:3:879592 step/<@https://10.185.11.21:5601/bundles/commons.bundle.js:3:879726 run@https://10.185.11.21:5601/bundles/vendors.bundle.js:43:571210 notify/<@https://10.185.11.21:5601/bundles/vendors.bundle.js:43:571450 flush@https://10.185.11.21:5601/bundles/vendors.bundle.js:167:55587

I am unable to use the interface as i am unable to get past this.

Is this a known issue?

[root@elk02 ~]# cat /etc/redhat-release
Red Hat Enterprise Linux Server release 7.7 (Maipo)
You have mail in /var/spool/mail/root
[root@elk02 ~]# rpm -qa | grep kibana
kibana-6.4.2-1.x86_64
[root@elk02 ~]# rpm -qa | grep logstash
logstash-6.4.2-1.noarch
[root@elk02 ~]# rpm -qa | grep elasticsearch
elasticsearch-curator-5.5.4-1.x86_64
elasticsearch-6.4.2-1.noarch

[root@elk02 ~]# curl -X GET "localhost:9200/_cluster/health"
curl: (52) Empty reply from server

2

Do you have any errors in the kibana logs? If so, can you share them?

Thanks

3

Hi Matthew,

I have found this in my logs:
Oct 8 22:11:04 elk02 kibana: {"type":"error","@timestamp":"2019-10-08T22:11:04Z","tags":["warning","stats-collection"],"pid":15582,"level":"error","error":{"message":"[search_phase_execution_exception] all shards failed","name":"Error","stack":"[search_phase_execution_exception] all shards failed :: {"path":"/.kibana/_search","query":{"ignore_unavailable":true,"filter_path":"aggregations.types.buckets"},"body":"{\"size\":0,\"query\":{\"terms\":{\"type\":[\"dashboard\",\"visualization\",\"search\",\"index-pattern\",\"graph-workspace\",\"timelion-sheet\"]}},\"aggs\":{\"types\":{\"terms\":{\"field\":\"type\",\"size\":6}}}}","statusCode":503,"response":"{\"error\":{\"root_cause\":,\"type\":\"search_phase_execution_exception\",\"reason\":\"all shards failed\",\"phase\":\"query\",\"grouped\":true,\"failed_shards\":},\"status\":503}"}\n at respond (/usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:307:15)\n at checkRespForFailure (/usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:266:7)\n at HttpConnector. (/usr/share/kibana/node_modules/elasticsearch/src/lib/connectors/http.js:159:7)\n at IncomingMessage.bound (/usr/share/kibana/node_modules/elasticsearch/node_modules/lodash/dist/lodash.js:729:21)\n at emitNone (events.js:111:20)\n at IncomingMessage.emit (events.js:208:7)\n at endReadableNT (_stream_readable.js:1064:12)\n at _combinedTickCallback (internal/process/next_tick.js:138:11)\n at process._tickDomainCallback (internal/process/next_tick.js:218:9)"},"message":"[search_phase_execution_exception] all shards failed"}

4

Looks like your elasticsearch service is having problems. You should check its logs to figure out how to fix it.

5

Hi,

Found the issue.... the number of open files on the ELK server was set to a limit.... once i have made that limit bigger the problem was solved.

Thanks for looking at my issue

1 Like
6

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