Receiving "Unable to save document" when submitting documents through API

Elastic Search
1

Hi, can't find this error anywhere in the docs. I'm wondering when this error is supposed to be thrown? I'm using a Shopify webhook to send product data to the search engine when product information updates and I seem to be getting this error a lot more than it being successful.

Is it possible that this is thrown when a documents contents hasn't changed?

Thanks, Harry.

2

What API endpoint are you using? And can you share the exact response?

3

Hi @JasonStoltz,

The API endpoint I am using is the documents one. /api/as/v1/engines/{engine}/documents
Response:

Response 
 [{
        "id": "10150644687_15918223360071_red_damson_18_408424911",
        "errors": [
         "Unable to save document"
        ]
    }]

For reference, the document sent was:

Document 
[
  {
    "id": "10150644687_15918223360071_red_damson_18_408424911",
    "pid": 10150644687,
    "vid": 15918223360071,
    "product_group": "10150644687-Damson",
    "handle": "ladies-huggate-fleece-waistcoat",
    "title": "Ladies Huggate Fleece Waistcoat",
    "gender": "ladies",
    "fit": "N/A",
    "waist": "N/A",
    "length": "N/A",
    "size": "18",
    "color": "red",
    "color_title": "Damson",
    "product_type": "Gilet",
    "published_at": "2019-12-05T09:46:34+00:00",
    "product_tags": " farm, fleece, fleeces, full-zip, game-fair, gilets, ladies, ladies-wrap-up, light, mothers-day, pricedzero, shoot-in-style, spring-style, style:fleece light, test-sale-tag, Womens Shooting Gilets, xmas",
    "sku": "405311-18",
    "quantity": 8,
    "price": "35.00",
    "compare_at_price": "0.00",
    "image": "https://cdn.shopify.com/s/files/1/0740/6535/products/huggate-damson_2.jpg?v=1543238478",
    "hover": "https://cdn.shopify.com/s/files/1/0740/6535/products/huggate-damson_4.jpg?v=1543238478",
    "col_sort": "0000000012",
    "collection": 408424911,
    "col_image": ""
  },

Thanks

4

I'm not sure what is going on there @Harry_Knowles. I think you should contact support@elastic.co, they’ll be able to take a deeper look.

5

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