Response total results doesn't match results

[abohannon (Adam)]

I'm attempting to remove duplicate entries in our index by deleting all documents before re-uploading, but after I delete all documents 60 still remain and I'm unable to delete them. And when I query for the list of documents, I get total_results: 60 but an empty array for the actual results. Is this a bug or am I overlooking something?

Screenshot of query response:

Screenshot of trying to access a document in the web app (this document, despite being deleted, is still somehow being indexed on our site):

[orhantoy]

Hi @abohannon

Are you seeing this issue for self-managed App Search? If yes, what version?

[abohannon (Adam)]

@orhantoy no, we're using a hosted App Search at https://app.swiftype.com/

[orhantoy]

In that case you should contact support@swiftype.com with more information about which account, engine etc this issue is happening on; that way it is easier for us to look into and help you sort out this problem. Sorry for the inconvenience.