TIBCO API monitoring using Elastic APM - Not able to collect data in APM

Dear Team,
i want to monitor TIBCO API using Elastic APM functionality. To do so i have followed below steps:-

  1. I have added below properties in TIBCO API "tra" file,
    java.extended.properties=java -javaagent=D:/elkapmagent/elastic-apm-agent-1.26.0.jar -Delastic.apm.service_name=tibco -Delastic.apm.server_urls=http://X.X.X.X:8200 -Delastic.apm.secret_token= -Delastic.apm.application_packages=ca.com.elastic,elasticsh.elasticAPMTest -Delastic.apm.environment=PreProd
  2. then i restarted application form TRA portal.
  3. Porta are open from TIBCO server to my Elastic APM server

Important note:-My TIBCO server is hosted on windows OS

Request your help here.

Hi @santosh_parab ,

  • Do you know if TIBCO is using any of the supported technologies ?
  • The agent should output some extra log lines in the standard output (or log) from the JVM to indicate proper startup.

Also, did you tried any of the troubleshooting steps described in our documentation ? If yes can you provide more details on the output and result here ?