Unable to access elasticsearch on a particular network

I am using elasticsearch since more than one year on a particular wifi network. Suddenly since 2 days I am unable to access the data from elasticsearch on this particular network and I am getting error as ConnectionError: getaddrinfo EAI_AGAIN. The strange thing is that I am able to access elasticsearch data if I change the network.
Elasticsearch is configured on aws. Let me know if you want more information

Welcome to our community! :smiley:

What does your elasticsearch.yml look like?
Can you curl your Elasticsearch host from your networks and share the response?

I don't think elasticsearch.yml file is available when configured on aws. I can share the access policy which is configured on aws.

  "Version": "2012-10-17",
  "Statement": [
      "Effect": "Allow",
      "Principal": {
        "AWS": "*"
      "Action": "es:*",
      "Resource": "arn:aws:es::<arn domain>/<domain_name>/*"

Can you please tell me how to curl my Elasticsearch host from my networks?? Actually I dont have idea about it. Please help

Is this the aws service?

Elasticsearch is configured on aws and the JSON which I shared above is the access policy for same

You mean ec2?

I can't help with accecss policies, I don't know anything about them sorry. You might need to ask aws.

not ec2, opensearch service aws

OpenSearch/OpenDistro are AWS run products and differ from the original Elasticsearch and Kibana products that Elastic builds and maintains. You may need to contact them directly for further assistance.

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Ok, then we aren't able to help you there as this is an aws product and you will need to ask their support.

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