Acknowledgement pauses alert

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1

Hello there!

During a conversation with a colleague regarding the use of Watcher with PagerDuty, we came across a thought.
PagerDuty has the option to acknowledge an incident. Will this acknowledgement be played back to Watcher so I won't send in the same alert constantly?

We are afraid of receiving multiple incidents in PagerDuty when one is enough. Even if PagerDuty filters the alert as one (Not even sure if it can make that decision) then Watcher would still be blazing.

Has anyone had experience regarding this?

2

No it won't, the connection to PD is one way only.

You can use throttle_period to help manage this though.

3

We figured that but were hoping for a bit more direct approach. Apparantly there isn't. Thanks!