APM Configuration for PingAccess

[Sagar_Dalvi]

We need to configure APM configuration for PingAccess.
As PingAccess is JAVA based , we have added JVM arguments as per elastic apm documentation.

We are able to see PingAccess register with APM but we are not able to see any transactions.
We are able to see metrics for Pingaccess.

Kindly suggest whether if any other/additional steps needs to follow to get transactions in APM.

-javaagent:{{ path of APM agent jar}}
-Delastic.apm.service_name=pingaccess 
-Delastic.apm.server_url={{ apm_server }}:{{ port }}

[felixbarny (Felix Barnsteiner)]

I don't have experience with PingAccess. Do you know which frameworks it uses? It might not be one of those we support out-of-the-box: https://www.elastic.co/guide/en/apm/agent/java/current/supported-technologies-details.html

[Sagar_Dalvi]

It's Using Java as its running as JVM.
Also seen that arguments are picked up and able to see metrics in APM section.

[felixbarny (Felix Barnsteiner)]

The issue is that Java has so many different web frameworks and that there's no underlying standard how to handle HTTP requests. Therefore, we have to instrument every web framework individually. It seems PingAccess doesn't use one we currently support: https://www.elastic.co/guide/en/apm/agent/java/current/supported-technologies-details.html#supported-web-frameworks

[Sagar_Dalvi]

@felixbarny Thanks for notifying.

So we will rely on logs.