Are you getting 403's when downloading? Please read here first

Meta Elastic
565

Today, it's even the host that do not have access anymore...

damien@tools-2:~/vm-setup$ wget https://artifacts.elastic.co/downloads/elasticsearch/elasticsearch-6.8.23.deb
--2025-03-17 11:27:19--  https://artifacts.elastic.co/downloads/elasticsearch/elasticsearch-6.8.23.deb
Resolving artifacts.elastic.co (artifacts.elastic.co)... 34.120.127.130, 2600:1901:0:1d7::
Connecting to artifacts.elastic.co (artifacts.elastic.co)|34.120.127.130|:443... connected.
HTTP request sent, awaiting response... 403 Forbidden
2025-03-17 11:27:19 ERROR 403: Forbidden.

Please unblock my server.

damien@tools-2:~/vm-setup$ curl ipinfo.io
{
  "ip": "51.159.222.46",
  "hostname": "2687956d-2b13-465a-8afd-4b6ff2963671.fr-par-2.baremetal.scw.cloud",
  "city": "Paris",
  "region": "Île-de-France",
  "country": "FR",
  "loc": "48.8534,2.3488",
  "org": "AS12876 SCALEWAY S.A.S.",
  "postal": "75000",
  "timezone": "Europe/Paris",
  "readme": "https://ipinfo.io/missingauth"
}
566

Thanks for confirming @Damien_Gustave. With IPv6 disabled I don't see any obvious reason for the block, so I've raised a request to the team to check and unblock if possible. I'll update you when I hear back.

Hope that helps!

567

Getting 403s when downloading on a netcup virtual server:

# curl ipinfo.io
{
  "ip": "152.53.105.63",
  "city": "Lelystad",
  "region": "Flevoland",
  "country": "NL",
  "loc": "52.5083,5.4750",
  "org": "AS197540 netcup GmbH",
  "postal": "8224",
  "timezone": "Europe/Amsterdam",
  "readme": "https://ipinfo.io/missingauth"
}

Please unblock.

568

Hi @fladi,

Welcome to the community! Thanks for reaching out. My initial checks on the ASN are ok, but before I raise the request can you confirm:

  1. Is IPv6 disabled on the machine and the virtual server?
  2. Which command are you running/ Elastic artefact are you trying to download.

Let me know!

569

Actually, enabling IPv6 allowed me to download the packages.
The command was wget https://artifacts.elastic.co/downloads/beats/filebeat/filebeat-8.17.3-arm64.deb.

570

Interesting, @fladi to confirm you enabled rather than disabled IPv6? I'm surprised that worked but am glad you sorted it out.

Does that resolve your issue?

571

Hi can you please unblock my ip from hetzner?

I tried disabling ipv6 but this did not work.

I'm now even getting it on the gpg key itself instead of only on the plugins.

fatal: [127.0.0.1]: FAILED! => {"alt_svc": "h3=":443"; ma=2592000,h3-29=":443"; ma=2592000", "changed": false, "connection": "close", "content_length": "316", "content_type": "text/html; charset=UTF-8", "elapsed": 0, "msg": "Status code was 403 and not [200, 304]: HTTP Error 403: Forbidden", "path": "/tmp/elasticsearch.gpg", "redirected": false, "referrer_policy": "no-referrer", "status": 403, "url": "https://packages.elastic.co/GPG-KEY-elasticsearch"}

168.119.57.221

Is there anything we can do to prevent this in the future?

Thanks in advance.
Kr
Bert Verbessem

572

Hi @SpunkyIceke,

Welcome to the community! To confirm, we don't unblock individual IP addresses but add particular ASNs to allowlists following validation.

The Hetzner ASN AS24940 is explicitly allowed on our side and has been for some time. Can you confirm that IPv6 is definitely disabled and not being used? That is the most common reason for developers having issues on this ASN.

If not please send a trace using the --trace option for us to further investigate as covered in this earlier thread:

curl --trace - --trace-time https://artifacts.elastic.co/GPG-KEY-elasticsearch

Hope that helps!

573

Hi @carly.richmond

16:03:51.983311 == Info:   Trying 34.120.127.130:443...
16:03:51.989729 == Info: Connected to artifacts.elastic.co (34.120.127.130) port 443 (#0)
16:03:51.993743 == Info: ALPN: offers h2,http/1.1
16:03:51.994132 => Send SSL data, 5 bytes (0x5)
0000: 16 03 01 02 00                                  .....
16:03:51.994192 == Info: TLSv1.3 (OUT), TLS handshake, Client hello (1):
16:03:51.994218 => Send SSL data, 512 bytes (0x200)
0000: 01 00 01 fc 03 03 e4 6a d2 9c f8 fc f8 1d de a6 .......j........
0010: 3b d9 e8 b0 99 6c 45 10 a3 7a 32 ac 43 b4 a0 02 ;....lE..z2.C...
0020: 22 f7 fb 6d d9 5b 20 e4 82 70 52 88 60 f8 bd 65 "..m.[ ..pR.`..e
0030: b8 a0 8c e3 3a de 25 98 c5 4a b6 6b cb c2 ef 21 ....:.%..J.k...!
0040: 75 ff 29 75 c7 22 cc 00 3e 13 02 13 03 13 01 c0 u.)u."..>.......
0050: 2c c0 30 00 9f cc a9 cc a8 cc aa c0 2b c0 2f 00 ,.0.........+./.
0060: 9e c0 24 c0 28 00 6b c0 23 c0 27 00 67 c0 0a c0 ..$.(.k.#.'.g...
0070: 14 00 39 c0 09 c0 13 00 33 00 9d 00 9c 00 3d 00 ..9.....3.....=.
0080: 3c 00 35 00 2f 00 ff 01 00 01 75 00 00 00 19 00 <.5./.....u.....
0090: 17 00 00 14 61 72 74 69 66 61 63 74 73 2e 65 6c ....artifacts.el
00a0: 61 73 74 69 63 2e 63 6f 00 0b 00 04 03 00 01 02 astic.co........
00b0: 00 0a 00 16 00 14 00 1d 00 17 00 1e 00 19 00 18 ................
00c0: 01 00 01 01 01 02 01 03 01 04 00 10 00 0e 00 0c ................
00d0: 02 68 32 08 68 74 74 70 2f 31 2e 31 00 16 00 00 .h2.http/1.1....
00e0: 00 17 00 00 00 31 00 00 00 0d 00 2a 00 28 04 03 .....1.....*.(..
00f0: 05 03 06 03 08 07 08 08 08 09 08 0a 08 0b 08 04 ................
0100: 08 05 08 06 04 01 05 01 06 01 03 03 03 01 03 02 ................
0110: 04 02 05 02 06 02 00 2b 00 09 08 03 04 03 03 03 .......+........
0120: 02 03 01 00 2d 00 02 01 01 00 33 00 26 00 24 00 ....-.....3.&.$.
0130: 1d 00 20 86 36 e3 af c7 46 76 e7 36 67 f1 6b f8 .. .6...Fv.6g.k.
0140: 11 c9 5a d4 03 1a 69 d2 74 f7 37 5c 44 07 c3 67 ..Z...i.t.7\D..g
0150: c7 80 21 00 15 00 a9 00 00 00 00 00 00 00 00 00 ..!.............
0160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01a0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01b0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01c0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01d0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01e0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01f0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
16:03:52.025696 == Info:  CAfile: /etc/ssl/certs/ca-certificates.crt
16:03:52.025747 == Info:  CApath: /etc/ssl/certs
16:03:52.025795 <= Recv SSL data, 5 bytes (0x5)
0000: 16 03 03 00 7a                                  ....z
16:03:52.025826 == Info: TLSv1.3 (IN), TLS handshake, Server hello (2):
16:03:52.025837 <= Recv SSL data, 122 bytes (0x7a)
0000: 02 00 00 76 03 03 e2 3a b1 91 e9 e7 d2 1c 85 34 ...v...:.......4
0010: 22 42 51 d1 65 27 9c ae 1f a0 a8 35 2d 49 c4 0f "BQ.e'.....5-I..
0020: 88 c6 f0 e8 66 3f 20 e4 82 70 52 88 60 f8 bd 65 ....f? ..pR.`..e
0030: b8 a0 8c e3 3a de 25 98 c5 4a b6 6b cb c2 ef 21 ....:.%..J.k...!
0040: 75 ff 29 75 c7 22 cc 13 02 00 00 2e 00 33 00 24 u.)u.".......3.$
0050: 00 1d 00 20 10 fb ca 92 22 38 09 b7 e0 6b 58 89 ... ...."8...kX.
0060: 7f 77 32 38 66 7b cb 40 f3 5a b7 d1 83 5b 98 e2 .w28f{.@.Z...[..
0070: 60 85 94 71 00 2b 00 02 03 04                   `..q.+....
16:03:52.026206 <= Recv SSL data, 5 bytes (0x5)
0000: 14 03 03 00 01                                  .....
16:03:52.026233 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 11 5c                                  ....\
16:03:52.026258 <= Recv SSL data, 1 bytes (0x1)
0000: 16                                              .
16:03:52.026275 == Info: TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
16:03:52.026284 <= Recv SSL data, 19 bytes (0x13)
0000: 08 00 00 0f 00 0d 00 00 00 00 00 10 00 05 00 03 ................
0010: 02 68 32                                        .h2
16:03:52.026313 == Info: TLSv1.3 (IN), TLS handshake, Certificate (11):
16:03:52.026322 <= Recv SSL data, 4092 bytes (0xffc)
0000: 0b 00 0f f8 00 00 0f f4 00 0a e0 30 82 0a dc 30 ...........0...0
0010: 82 09 c4 a0 03 02 01 02 02 12 04 50 5d fe 05 44 ...........P]..D
0020: cf bb cb 8a cd 71 42 5f f4 e7 a2 5d 30 0d 06 09 .....qB_...]0...
0030: 2a 86 48 86 f7 0d 01 01 0b 05 00 30 33 31 0b 30 *.H........031.0
0040: 09 06 03 55 04 06 13 02 55 53 31 16 30 14 06 03 ...U....US1.0...
0050: 55 04 0a 13 0d 4c 65 74 27 73 20 45 6e 63 72 79 U....Let's Encry
0060: 70 74 31 0c 30 0a 06 03 55 04 03 13 03 52 31 31 pt1.0...U....R11
0070: 30 1e 17 0d 32 35 30 32 30 37 32 32 35 36 31 30 0...250207225610
0080: 5a 17 0d 32 35 30 35 30 38 32 32 35 36 30 39 5a Z..250508225609Z
0090: 30 15 31 13 30 11 06 03 55 04 03 13 0a 65 6c 61 0.1.0...U....ela
00a0: 73 74 69 63 2e 63 6f 30 82 01 22 30 0d 06 09 2a stic.co0.."0...*
00b0: 86 48 86 f7 0d 01 01 01 05 00 03 82 01 0f 00 30 .H.............0
00c0: 82 01 0a 02 82 01 01 00 dc ad f3 64 c9 86 4f 2e ...........d..O.
00d0: d7 e5 c1 76 f7 86 6d 16 25 0a fb d4 94 14 32 b0 ...v..m.%.....2.
00e0: 10 1a d9 d1 cf b1 73 f9 79 3b b3 2f d3 53 3a 5c ......s.y;./.S:\
00f0: ea df 33 1f 01 da c6 0a 4a fe ff f2 28 49 4a 32 ..3.....J...(IJ2
0100: e6 96 a9 e2 a7 15 9d fe 03 60 a1 36 39 1e 2e 9c .........`.69...
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0990: 46 30 44 02 20 14 a6 0f 39 a1 35 0b 80 42 6b d1 F0D. ...9.5..Bk.
09a0: f0 0e 90 4b a2 cd 30 e7 53 ca 71 0b 4c 15 5e 04 ...K..0.S.q.L.^.
09b0: fb 54 08 30 a8 02 20 43 fe 5d b7 3d 45 25 20 3c .T.0.. C.].=E% <
09c0: 57 e5 0a b6 00 ef b7 6a 2b 9b c8 1d 27 72 af 37 W......j+...'r.7
09d0: b0 d4 43 21 74 c9 e8 30 0d 06 09 2a 86 48 86 f7 ..C!t..0...*.H..
09e0: 0d 01 01 0b 05 00 03 82 01 01 00 0f 7d 95 79 8e ............}.y.
09f0: 28 f2 87 17 c9 c6 dd 75 36 81 a4 5e 13 8b c0 8c (......u6..^....
0a00: f7 92 ec 4a 36 77 64 fe 39 e7 25 35 ce 12 74 99 ...J6wd.9.%5..t.
0a10: 88 31 62 22 ad 7c be a2 5b cf 16 53 5c de 91 a7 .1b".|..[..S\...
0a20: 3e fc 50 af 84 06 e9 f6 4f f9 c8 50 44 ab fe 40 >.P.....O..PD..@
0a30: db e8 95 05 a1 39 68 ff 09 bd 8e 1c 47 40 4b 41 .....9h.....G@KA
0a40: 8f fb 67 eb b7 4d 60 f0 a2 fa de 41 0b 50 dc ea ..g..M`....A.P..
0a50: c9 b9 c0 76 d2 00 22 c3 50 2c b6 74 be 69 e4 5d ...v..".P,.t.i.]
0a60: 0b f4 65 66 d3 15 f3 2b b5 9d 19 53 5b 12 cf 96 ..ef...+...S[...
0a70: 24 23 55 a1 ae c5 27 27 fa a1 71 72 c4 d2 90 ca $#U...''..qr....
0a80: fd ef 8a d2 35 d7 25 bb 76 9f f9 74 a6 d6 82 f6 ....5.%.v..t....
0a90: ee 82 36 58 43 de 3e 1b 8f 71 87 0c 98 13 c9 ac ..6XC.>..q......
0aa0: 6c 14 3e 68 f5 36 67 c7 53 1b 6d 56 c8 d6 d0 c9 l.>h.6g.S.mV....
0ab0: 20 1d 32 f7 9b a7 ed 77 9f 05 ae bc df 27 8f 69  .2....w.....'.i
0ac0: 5d 2a aa 4e 26 58 e4 0a 96 50 e3 4a a1 ce bc a7 ]*.N&X...P.J....
0ad0: 46 d6 b1 28 05 58 ea e3 3a e0 a0 89 78 c0 05 50 F..(.X..:...x..P
0ae0: ee cb 38 04 52 71 cb 3b b6 3a 51 00 00 00 05 0a ..8.Rq.;.:Q.....
0af0: 30 82 05 06 30 82 02 ee a0 03 02 01 02 02 11 00 0...0...........
0b00: 8a 7d 3e 13 d6 2f 30 ef 23 86 bd 29 07 6b 34 f8 .}>../0.#..).k4.
0b10: 30 0d 06 09 2a 86 48 86 f7 0d 01 01 0b 05 00 30 0...*.H........0
0b20: 4f 31 0b 30 09 06 03 55 04 06 13 02 55 53 31 29 O1.0...U....US1)
0b30: 30 27 06 03 55 04 0a 13 20 49 6e 74 65 72 6e 65 0'..U... Interne
0b40: 74 20 53 65 63 75 72 69 74 79 20 52 65 73 65 61 t Security Resea
0b50: 72 63 68 20 47 72 6f 75 70 31 15 30 13 06 03 55 rch Group1.0...U
0b60: 04 03 13 0c 49 53 52 47 20 52 6f 6f 74 20 58 31 ....ISRG Root X1
0b70: 30 1e 17 0d 32 34 30 33 31 33 30 30 30 30 30 30 0...240313000000
0b80: 5a 17 0d 32 37 30 33 31 32 32 33 35 39 35 39 5a Z..270312235959Z
0b90: 30 33 31 0b 30 09 06 03 55 04 06 13 02 55 53 31 031.0...U....US1
0ba0: 16 30 14 06 03 55 04 0a 13 0d 4c 65 74 27 73 20 .0...U....Let's
0bb0: 45 6e 63 72 79 70 74 31 0c 30 0a 06 03 55 04 03 Encrypt1.0...U..
0bc0: 13 03 52 31 31 30 82 01 22 30 0d 06 09 2a 86 48 ..R110.."0...*.H
0bd0: 86 f7 0d 01 01 01 05 00 03 82 01 0f 00 30 82 01 .............0..
0be0: 0a 02 82 01 01 00 ba 87 bc 5c 1b 00 39 cb ca 0a .........\..9...
0bf0: cd d4 67 10 f9 01 3c a5 4e a5 61 cb 26 ca 52 fb ..g...<.N.a.&.R.
0c00: 15 01 b7 b9 28 f5 28 1e ed 27 b3 24 18 39 67 09 ....(.(..'.$.9g.
0c10: 0c 08 ec e0 3a b0 3b 77 0e bd f3 e5 39 54 41 0c ....:.;w....9TA.
0c20: 4e ae 41 d6 99 74 de 51 db ef 7b ff 58 bd a8 b7 N.A..t.Q..{.X...
0c30: 13 f6 de 31 d5 f2 72 c9 72 6a 0b 83 74 95 9c 46 ...1..r.rj..t..F
0c40: 00 64 14 99 f3 b1 d9 22 d9 cd a8 92 aa 1c 26 7a .d....."......&z
0c50: 3f fe ef 58 05 7b 08 95 81 db 71 0f 8e fb e3 31 ?..X.{....q....1
0c60: 09 bb 09 be 50 4d 5f 8f 91 76 3d 5a 9d 9e 83 f2 ....PM_..v=Z....
0c70: e9 c4 66 b3 e1 06 66 43 48 18 80 65 a0 37 18 9a ..f...fCH..e.7..
0c80: 9b 84 32 97 b1 b2 bd c4 f8 15 00 9d 27 88 fb e2 ..2.........'...
0c90: 63 17 96 6c 9b 27 67 4b c4 db 28 5e 69 c2 79 f0 c..l.'gK..(^i.y.
0ca0: 49 5c e0 24 50 e1 c4 bc a1 05 ac 7b 40 6d 00 b4 I\.$P......{@m..
0cb0: c2 41 3f a7 58 b8 2f c5 5c 9b a5 bb 09 9e f1 fe .A?.X./.\.......
0cc0: eb b0 85 39 fd a8 0a ef 45 c4 78 eb 65 2a c2 cf ...9....E.x.e*..
0cd0: 5f 3c de e3 5c 4d 1b f7 0b 27 2b aa 0b 42 77 53 _<..\M...'+..BwS
0ce0: 4f 79 6a 1d 87 d9 02 03 01 00 01 a3 81 f8 30 81 Oyj...........0.
0cf0: f5 30 0e 06 03 55 1d 0f 01 01 ff 04 04 03 02 01 .0...U..........
0d00: 86 30 1d 06 03 55 1d 25 04 16 30 14 06 08 2b 06 .0...U.%..0...+.
0d10: 01 05 05 07 03 02 06 08 2b 06 01 05 05 07 03 01 ........+.......
0d20: 30 12 06 03 55 1d 13 01 01 ff 04 08 30 06 01 01 0...U.......0...
0d30: ff 02 01 00 30 1d 06 03 55 1d 0e 04 16 04 14 c5 ....0...U.......
0d40: cf 46 a4 ea f4 c3 c0 7a 6c 95 c4 2d b0 5e 92 2f .F.....zl..-.^./
0d50: 26 e3 b9 30 1f 06 03 55 1d 23 04 18 30 16 80 14 &..0...U.#..0...
0d60: 79 b4 59 e6 7b b6 e5 e4 01 73 80 08 88 c8 1a 58 y.Y.{....s.....X
0d70: f6 e9 9b 6e 30 32 06 08 2b 06 01 05 05 07 01 01 ...n02..+.......
0d80: 04 26 30 24 30 22 06 08 2b 06 01 05 05 07 30 02 .&0$0"..+.....0.
0d90: 86 16 68 74 74 70 3a 2f 2f 78 31 2e 69 2e 6c 65 ..http://x1.i.le
0da0: 6e 63 72 2e 6f 72 67 2f 30 13 06 03 55 1d 20 04 ncr.org/0...U. .
0db0: 0c 30 0a 30 08 06 06 67 81 0c 01 02 01 30 27 06 .0.0...g.....0'.
0dc0: 03 55 1d 1f 04 20 30 1e 30 1c a0 1a a0 18 86 16 .U... 0.0.......
0dd0: 68 74 74 70 3a 2f 2f 78 31 2e 63 2e 6c 65 6e 63 http://x1.c.lenc
0de0: 72 2e 6f 72 67 2f 30 0d 06 09 2a 86 48 86 f7 0d r.org/0...*.H...
0df0: 01 01 0b 05 00 03 82 02 01 00 4e e2 89 5d 0a 03 ..........N..]..
0e00: 1c 90 38 d0 f5 1f f9 71 5c f8 c3 8f b2 37 88 7a ..8....q\....7.z
0e10: 6f b0 25 1f ed be b7 d8 86 06 8e e9 09 84 cd 72 o.%............r
0e20: bf 81 f3 fc ca cf 53 48 ed bd f6 69 42 d4 a5 11 ......SH...iB...
0e30: 3e 35 c8 13 b2 92 1d 05 5f ea 2e d4 d8 f8 49 c3 >5......_.....I.
0e40: ad f5 99 96 9c ef 26 d8 e1 b4 24 0b 48 20 4d fc ......&...$.H M.
0e50: d3 54 b4 a9 c6 21 c8 e1 36 1b ff 77 64 29 17 b9 .T...!..6..wd)..
0e60: f0 4b ef 5d ea cd 79 d0 bf 90 bf be 23 b2 90 da .K.]..y.....#...
0e70: 4a a9 48 31 74 a9 44 0b e1 e2 f6 2d 83 71 a4 75 J.H1t.D....-.q.u
0e80: 7b d2 94 c1 05 19 46 1c b9 8f f3 c4 74 48 25 2a {.....F.....tH%*
0e90: 0d e5 f5 db 43 e2 db 93 9b b9 19 b4 1f 2f df 6a ....C......../.j
0ea0: 0e 8f 31 d3 63 0f bb 29 dc dd 66 2c 3f b0 1b 67 ..1.c..)..f,?..g
0eb0: 51 f8 41 3c e4 4d b9 ac b8 a4 9c 66 63 f5 ab 85 Q.A<.M.....fc...
0ec0: 23 1d cc 53 b6 ab 71 ae dc c5 01 71 da 36 ee 0a #..S..q....q.6..
0ed0: 18 2a 32 fd 09 31 7c 8f f6 73 e7 9c 9c b5 4a 15 .*2..1|..s....J.
0ee0: 6a 77 82 5a cf da 8d 45 fe 1f 2a 64 05 30 3e 73 jw.Z...E..*d.0>s
0ef0: c2 c6 0c b9 d6 3b 63 4a ab 46 03 fe 99 c0 46 40 .....;cJ.F....F@
0f00: 27 60 63 df 50 3a 07 47 d8 15 4a 9f ea 47 1f 99 '`c.P:.G..J..G..
0f10: 5a 08 62 0c b6 6c 33 08 4d d7 38 ed 48 2d 2e 05 Z.b..l3.M.8.H-..
0f20: 68 ae 80 5d ef 4c dc d8 20 41 5f 68 f1 bb 5a cd h..].L.. A_h..Z.
0f30: e3 0e b0 0c 31 87 9b 43 de 49 43 e1 c8 04 3f d1 ....1..C.IC...?.
0f40: 3c 1b 87 45 30 69 a8 a9 72 0e 79 12 1c 31 d8 3e <..E0i..r.y..1.>
0f50: 23 57 dd a7 4f a0 f0 1c 81 d1 77 1f 6f d6 d2 b9 #W..O.....w.o...
0f60: a8 b3 03 16 81 39 4b 9f 55 ae d2 6a e4 b3 bf ea .....9K.U..j....
0f70: a5 d5 9f 4b a3 c9 d6 3b 72 f3 4a f6 54 ab 0c fc ...K...;r.J.T...
0f80: 38 f7 60 80 df 6e 35 ca 75 a1 54 e4 2f bc 6e 17 8.`..n5.u.T./.n.
0f90: c9 1a a5 37 b5 a2 9a ba ec f4 c0 75 46 4f 77 a8 ...7.......uFOw.
0fa0: e8 59 56 91 66 2d 6e de 29 81 d6 a6 97 05 5e 64 .YV.f-n.).....^d
0fb0: 45 be 2c ce ea 64 42 44 b0 c3 4f ad f0 b4 dc 03 E.,..dBD..O.....
0fc0: ca 99 9b 09 82 95 82 0d 63 8a 66 f9 19 72 f8 d5 ........c.f..r..
0fd0: b9 89 10 e2 89 98 09 35 f9 a2 1c be 92 73 23 74 .......5.....s#t
0fe0: e9 9d 1f d7 3b 4a 9a 84 58 10 c2 f3 a7 e2 35 ec ....;J..X.....5.
0ff0: 7e 3b 45 ce 30 46 52 6b c0 c0 00 00             ~;E.0FRk....
16:03:52.029594 == Info: TLSv1.3 (IN), TLS handshake, CERT verify (15):
16:03:52.029640 <= Recv SSL data, 264 bytes (0x108)
0000: 0f 00 01 04 08 04 01 00 71 6c 2b df 8c ac e8 68 ........ql+....h
0010: f6 08 ef 1f fa a9 fb dc f8 02 c4 53 f3 50 17 b1 ...........S.P..
0020: 76 6d 33 b5 f2 76 4c 0c 40 e0 5a 69 5d 35 d0 eb vm3..vL.@.Zi]5..
0030: 12 51 f1 60 e0 0d d9 96 51 e7 9e 25 d6 00 25 7d .Q.`....Q..%..%}
0040: 30 dd 77 a5 16 fc f2 95 3c b2 19 14 e2 c5 79 f0 0.w.....<.....y.
0050: 5e 3c 80 4e ad 49 68 a8 09 3b b8 68 ab 1b 3c e2 ^<.N.Ih..;.h..<.
0060: e9 ed c7 94 53 5c cd 64 c7 57 99 0a 7e 76 4d 98 ....S\.d.W..~vM.
0070: 06 9d f2 41 7f 93 2c 9c e3 bb cf da 7b b9 0a d4 ...A..,.....{...
0080: 38 0b 88 cd 22 59 a7 e9 8f 05 fd 92 96 6a 28 6f 8..."Y.......j(o
0090: 1e bb ec 02 23 52 78 c1 76 03 9b 4a cc 9b 1c 81 ....#Rx.v..J....
00a0: 1a 49 80 33 b1 79 37 cc b7 d2 4d ae 1b 4a 83 9c .I.3.y7...M..J..
00b0: 38 22 6b e3 5f 8a 11 3a 92 f6 d6 49 19 db 8d cc 8"k._..:...I....
00c0: 2b 1c c7 99 12 5e 0b ed 8a 63 47 65 23 d7 d6 25 +....^...cGe#..%
00d0: 87 d9 ab 5f dc 42 55 51 a4 42 0f f7 25 19 e2 0a ..._.BUQ.B..%...
00e0: 09 52 19 6e e5 7e eb be 7f e2 05 0d d2 34 da a9 .R.n.~.......4..
00f0: 1c 1d 66 9b 83 d8 e5 f5 21 fb ad 47 53 62 85 7f ..f.....!..GSb..
0100: 40 47 31 2d b6 fe e0 4a                         @G1-...J
16:03:52.029867 == Info: TLSv1.3 (IN), TLS handshake, Finished (20):
16:03:52.029878 <= Recv SSL data, 52 bytes (0x34)
0000: 14 00 00 30 ea 3b 63 24 4e 76 2c 2d b4 bb e9 99 ...0.;c$Nv,-....
0010: 3c 48 c5 57 af 1f d1 d8 8d f2 8f 0e b8 b4 1d 5e <H.W...........^
0020: 9f 00 4d 9c 7b 47 7b 61 ab 65 68 54 1c 5c 87 15 ..M.{G{a.ehT.\..
0030: 2f 80 57 0c                                     /.W.
16:03:52.029949 => Send SSL data, 5 bytes (0x5)
0000: 14 03 03 00 01                                  .....
16:03:52.029964 == Info: TLSv1.3 (OUT), TLS change cipher, Change cipher spec (1):
16:03:52.029974 => Send SSL data, 1 bytes (0x1)
0000: 01                                              .
16:03:52.030020 => Send SSL data, 5 bytes (0x5)
0000: 17 03 03 00 45                                  ....E
16:03:52.030033 => Send SSL data, 1 bytes (0x1)
0000: 16                                              .
16:03:52.030044 == Info: TLSv1.3 (OUT), TLS handshake, Finished (20):
16:03:52.030051 => Send SSL data, 52 bytes (0x34)
0000: 14 00 00 30 c8 f5 24 da 2b 95 4a b5 2b 69 96 c4 ...0..$.+.J.+i..
0010: 9f 2c 6b bf fa 5d 82 e8 ef 8c 64 d1 97 3f 35 87 .,k..]....d..?5.
0020: b7 e0 0d bc 01 b4 28 d4 34 14 1b e4 fb 07 0b 41 ......(.4......A
0030: 69 43 86 0f                                     iC..
16:03:52.030150 == Info: SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384
16:03:52.030165 == Info: ALPN: server accepted h2
16:03:52.030174 == Info: Server certificate:
16:03:52.030188 == Info:  subject: CN=elastic.co
16:03:52.030199 == Info:  start date: Feb  7 22:56:10 2025 GMT
16:03:52.030220 == Info:  expire date: May  8 22:56:09 2025 GMT
16:03:52.030265 == Info:  subjectAltName: host "artifacts.elastic.co" matched cert's "artifacts.elastic.co"
16:03:52.030286 == Info:  issuer: C=US; O=Let's Encrypt; CN=R11
16:03:52.030295 == Info:  SSL certificate verify ok.
16:03:52.030364 => Send SSL data, 5 bytes (0x5)
0000: 17 03 03 00 51                                  ....Q
16:03:52.030381 => Send SSL data, 1 bytes (0x1)
0000: 17                                              .
16:03:52.030443 == Info: using HTTP/2
16:03:52.030489 == Info: h2h3 [:method: GET]
16:03:52.030506 == Info: h2h3 [:path: /GPG-KEY-elasticsearch]
16:03:52.030515 == Info: h2h3 [:scheme: https]
16:03:52.030522 == Info: h2h3 [:authority: artifacts.elastic.co]
16:03:52.030529 == Info: h2h3 [user-agent: curl/7.88.1]
16:03:52.030535 == Info: h2h3 [accept: */*]
16:03:52.030586 == Info: Using Stream ID: 1 (easy handle 0xaaaaf41fed10)
16:03:52.030614 => Send SSL data, 5 bytes (0x5)
0000: 17 03 03 00 4d                                  ....M
16:03:52.030679 => Send SSL data, 1 bytes (0x1)
0000: 17                                              .
16:03:52.030703 => Send header, 103 bytes (0x67)
0000: 47 45 54 20 2f 47 50 47 2d 4b 45 59 2d 65 6c 61 GET /GPG-KEY-ela
0010: 73 74 69 63 73 65 61 72 63 68 20 48 54 54 50 2f sticsearch HTTP/
0020: 32 0d 0a 48 6f 73 74 3a 20 61 72 74 69 66 61 63 2..Host: artifac
0030: 74 73 2e 65 6c 61 73 74 69 63 2e 63 6f 0d 0a 75 ts.elastic.co..u
0040: 73 65 72 2d 61 67 65 6e 74 3a 20 63 75 72 6c 2f ser-agent: curl/
0050: 37 2e 38 38 2e 31 0d 0a 61 63 63 65 70 74 3a 20 7.88.1..accept:
0060: 2a 2f 2a 0d 0a 0d 0a                            */*....
16:03:52.035742 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 02 49                                  ....I
16:03:52.035821 <= Recv SSL data, 1 bytes (0x1)
0000: 16                                              .
16:03:52.035897 == Info: TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
16:03:52.035916 <= Recv SSL data, 284 bytes (0x11c)
0000: 04 00 01 18 00 02 a3 00 85 32 33 64 01 00 01 06 .........23d....
0010: 02 5f d0 5e 0f 40 9f b4 8d 9f e7 26 65 4c 1c 14 ._.^.@.....&eL..
0020: 83 61 7a b8 a7 8d 23 aa d1 a6 d9 ff 76 5e 63 1f .az...#.....v^c.
0030: 11 8d f2 5c 61 f9 a4 1b 21 1a 46 ae 66 09 95 5a ...\a...!.F.f..Z
0040: be 39 06 5f fc d6 8f 8b 0b 81 ad ad 6d 6b d8 c9 .9._........mk..
0050: 22 e7 c1 b2 d5 f4 51 2b 3f 4c fc ea 22 6d 28 22 ".....Q+?L.."m("
0060: 91 33 6e 19 19 fd fe a7 13 0e a5 c0 5e 7f be 56 .3n.........^..V
0070: 15 cd ad 21 a3 b4 b3 4b 0c 8b bc d7 ed b1 07 95 ...!...K........
0080: f9 ac 72 d7 8c c1 ed 3a 6c fa dd 9e da bf ec c7 ..r....:l.......
0090: 0e 3d 0a de 7a db 98 51 1b d0 44 a8 a0 84 73 57 .=..z..Q..D...sW
00a0: 61 49 eb d9 21 2b 9b 9f 07 5e a1 00 23 83 c2 bc aI..!+...^..#...
00b0: 67 3a 44 4d c3 45 0c f6 fb b7 2d 90 a8 b3 e6 a7 g:DM.E....-.....
00c0: c5 2b 5c 6d db 6b 5d 68 d4 cc 7c 55 d9 95 56 1e .+\m.k]h..|U..V.
00d0: 65 2d 4f 29 39 ac 2a 65 6f 56 d3 aa d6 af 4f fe e-O)9.*eoV....O.
00e0: 88 54 76 c5 18 87 b2 5a 9b 28 9c e2 b0 b8 70 a7 .Tv....Z.(....p.
00f0: b8 75 46 22 ca 82 2a d7 b0 8e 5f 84 15 91 0f 97 .uF"..*..._.....
0100: 67 02 f6 55 1a e5 45 f8 b5 21 55 46 52 41 59 3a g..U..E..!UFRAY:
0110: 31 e5 c6 81 69 7c 00 04 ca ca 00 00             1...i|......
16:03:52.036158 == Info: TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
16:03:52.036170 <= Recv SSL data, 284 bytes (0x11c)
0000: 04 00 01 18 00 02 a3 00 5a 51 8d f8 01 01 01 06 ........ZQ......
0010: 02 5f d0 5e 0f 40 9f b4 8d 9f e7 26 65 4c 1c 14 ._.^.@.....&eL..
0020: 84 45 fe 5b 3a 6f 98 53 26 c1 fe cc ce 7f 1a 84 .E.[:o.S&.......
0030: 59 6c c3 e4 2f ca ac c4 66 d3 c0 96 41 bc f4 5c Yl../...f...A..\
0040: f7 8e f7 ef b1 86 ac 7a df 96 34 2a 83 21 31 96 .......z..4*.!1.
0050: a0 7a e1 1c 68 8a d9 b2 e9 90 de 21 db a6 23 db .z..h......!..#.
0060: af 75 ff 5c db ab 14 2d e6 8f ad 70 1a 84 01 60 .u.\...-...p...`
0070: 5a 3f 96 b6 b4 b4 70 1c 76 7d c6 32 84 b4 17 f6 Z?....p.v}.2....
0080: 5d 54 8d 6b c3 da 0b 05 75 44 f2 45 13 1e ee 02 ]T.k....uD.E....
0090: 79 ad dc 44 b5 ea 11 b7 07 05 e5 f7 be 7a cd 84 y..D.........z..
00a0: 2d 64 3f 2e f3 a5 cd fe dc 4f 15 15 91 f3 03 93 -d?......O......
00b0: e6 7d 68 3f 4d 9f 8d cd f1 70 7b d8 a3 73 d3 2c .}h?M....p{..s.,
00c0: 8c 4b 3e 7b 35 c3 c5 2e 9d 89 91 41 9a 66 c9 ea .K>{5......A.f..
00d0: f8 84 2a d1 93 ec e1 53 7c 04 b8 11 63 3e 9a 7b ..*....S|...c>.{
00e0: 3e 2e 99 87 ae a5 75 3c 1b 44 6b d7 fa df 94 3f >.....u<.Dk....?
00f0: d9 16 ab a5 9c 0c 98 69 87 17 5d e8 c5 88 ed 61 .......i..]....a
0100: 75 47 62 34 58 30 28 8f 28 28 5a 46 52 41 83 81 uGb4X0(.((ZFRA..
0110: 0c 95 a3 cb 90 54 00 04 ca ca 00 00             .....T......
16:03:52.036517 == Info: old SSL session ID is stale, removing
16:03:52.036565 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 00 39                                  ....9
16:03:52.036606 <= Recv SSL data, 1 bytes (0x1)
0000: 17                                              .
16:03:52.036661 => Send SSL data, 5 bytes (0x5)
0000: 17 03 03 00 1a                                  .....
16:03:52.036695 => Send SSL data, 1 bytes (0x1)
0000: 17                                              .
16:03:52.036782 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 00 1a                                  .....
16:03:52.036813 <= Recv SSL data, 1 bytes (0x1)
0000: 17                                              .
16:03:52.137263 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 00 7a                                  ....z
16:03:52.137357 <= Recv SSL data, 1 bytes (0x1)
0000: 17                                              .
16:03:52.137584 <= Recv header, 13 bytes (0xd)
0000: 48 54 54 50 2f 32 20 34 30 33 20 0d 0a          HTTP/2 403 ..
16:03:52.137655 <= Recv header, 40 bytes (0x28)
0000: 63 6f 6e 74 65 6e 74 2d 74 79 70 65 3a 20 74 65 content-type: te
0010: 78 74 2f 68 74 6d 6c 3b 20 63 68 61 72 73 65 74 xt/html; charset
0020: 3d 55 54 46 2d 38 0d 0a                         =UTF-8..
16:03:52.137727 <= Recv header, 30 bytes (0x1e)
0000: 72 65 66 65 72 72 65 72 2d 70 6f 6c 69 63 79 3a referrer-policy:
0010: 20 6e 6f 2d 72 65 66 65 72 72 65 72 0d 0a        no-referrer..
16:03:52.137772 <= Recv header, 21 bytes (0x15)
0000: 63 6f 6e 74 65 6e 74 2d 6c 65 6e 67 74 68 3a 20 content-length:
0010: 33 31 36 0d 0a                                  316..
16:03:52.137813 <= Recv header, 57 bytes (0x39)
0000: 61 6c 74 2d 73 76 63 3a 20 68 33 3d 22 3a 34 34 alt-svc: h3=":44
0010: 33 22 3b 20 6d 61 3d 32 35 39 32 30 30 30 2c 68 3"; ma=2592000,h
0020: 33 2d 32 39 3d 22 3a 34 34 33 22 3b 20 6d 61 3d 3-29=":443"; ma=
0030: 32 35 39 32 30 30 30 0d 0a                      2592000..
16:03:52.137896 <= Recv header, 2 bytes (0x2)
0000: 0d 0a                                           ..
16:03:52.137936 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 01 56                                  ....V
16:03:52.137972 <= Recv SSL data, 1 bytes (0x1)
0000: 17                                              .
16:03:52.137999 <= Recv data, 316 bytes (0x13c)
0000: 0a 3c 68 74 6d 6c 3e 3c 68 65 61 64 3e 0a 3c 6d .<html><head>.<m
0010: 65 74 61 20 68 74 74 70 2d 65 71 75 69 76 3d 22 eta http-equiv="
0020: 63 6f 6e 74 65 6e 74 2d 74 79 70 65 22 20 63 6f content-type" co
0030: 6e 74 65 6e 74 3d 22 74 65 78 74 2f 68 74 6d 6c ntent="text/html
0040: 3b 63 68 61 72 73 65 74 3d 75 74 66 2d 38 22 3e ;charset=utf-8">
0050: 0a 3c 74 69 74 6c 65 3e 34 30 33 20 46 6f 72 62 .<title>403 Forb
0060: 69 64 64 65 6e 3c 2f 74 69 74 6c 65 3e 0a 3c 2f idden</title>.</
0070: 68 65 61 64 3e 0a 3c 62 6f 64 79 20 74 65 78 74 head>.<body text
0080: 3d 23 30 30 30 30 30 30 20 62 67 63 6f 6c 6f 72 =#000000 bgcolor
0090: 3d 23 66 66 66 66 66 66 3e 0a 3c 68 31 3e 45 72 =#ffffff>.<h1>Er
00a0: 72 6f 72 3a 20 46 6f 72 62 69 64 64 65 6e 3c 2f ror: Forbidden</
00b0: 68 31 3e 0a 3c 68 32 3e 59 6f 75 72 20 63 6c 69 h1>.<h2>Your cli
00c0: 65 6e 74 20 64 6f 65 73 20 6e 6f 74 20 68 61 76 ent does not hav
00d0: 65 20 70 65 72 6d 69 73 73 69 6f 6e 20 74 6f 20 e permission to
00e0: 67 65 74 20 55 52 4c 20 3c 63 6f 64 65 3e 2f 47 get URL <code>/G
00f0: 50 47 2d 4b 45 59 2d 65 6c 61 73 74 69 63 73 65 PG-KEY-elasticse
0100: 61 72 63 68 3c 2f 63 6f 64 65 3e 20 66 72 6f 6d arch</code> from
0110: 20 74 68 69 73 20 73 65 72 76 65 72 2e 3c 2f 68  this server.</h
0120: 32 3e 0a 3c 68 32 3e 3c 2f 68 32 3e 0a 3c 2f 62 2>.<h2></h2>.</b
0130: 6f 64 79 3e 3c 2f 68 74 6d 6c 3e 0a             ody></html>.

<html><head>
<meta http-equiv="content-type" content="text/html;charset=utf-8">
<title>403 Forbidden</title>
</head>
<body text=#000000 bgcolor=#ffffff>
<h1>Error: Forbidden</h1>
<h2>Your client does not have permission to get URL <code>/GPG-KEY-elasticsearch</code> from this server.</h2>
<h2></h2>
</body></html>
16:03:52.138304 == Info: Connection #0 to host artifacts.elastic.co left intact

:~$ sudo sysctl -p
net.ipv6.conf.all.disable_ipv6 = 1
net.ipv6.conf.default.disable_ipv6 = 1
net.ipv6.conf.lo.disable_ipv6 = 1
574

Thanks for providing @SpunkyIceke. Can you confirm which assets you're trying to download (aside from the key command you have shared) and their version?

From the trace it looks to me that you're attempting to access the IPv4 endpoint, so I'll follow up with the team and see if they have any other suggestions. It can take time to receive a response, but I'll revert back as soon as I hear back,

It may also be a good idea to reach out to Hetzer to see if they are aware of any issues as well.

Hope that helps!

575

IP: 158.174.115.67
URL: https://artifacts.elastic.co/downloads/downloads/beats/elastic-agent/elastic-agent-8.17.4-linux-x86_64.tar.gz

576

Welcome @pszi! I've raised the request, and will revert back when I've receied a response. Please also ensure that you have IPv6 disabled on the host as that can interfere with the download.

Hope that helps!

577

Hello, having this trouble with 403 too. @warkolm

Err:1 https://artifacts.elastic.co/packages/8.x/apt stable/main amd64 elasticsearch amd64 8.17.4
403 Forbidden [IP: 34.120.127.130 443]

"ip": "176.123.177.74",
"City": "Astana"
"region": "Astana",
"country": "KZ",
"loc": "51.1801,71.4460",
"org": "AS201817 VK Tech Kazakhstan LLP",
"timezone": "Asia/Almaty",
"readme": "https://ipinfo.io/missingauth"
578

Hi @drabchuk.bogdan,

Welcome! Thanks for raising your issue. @warkolm is no longer with Elastic, but I'm here to help.

I've checked your IP and sadly I'm not able to unblock this one. I would recommend trying an alternative IP if you can.

Hope that helps!

1 Like
579

IP: 212.95.40.157
City: Frankfurt am Main
Country: Germany

Trying to download apt packages and also: https://artifacts.elastic.co/GPG-KEY-elasticsearch

580

Hi!
I'm getting stuck at this point during an installation of a new agent

? Continue installation with detected logs? [Y/n] (default: Yes): Y

Installing Elastic Agent...
curl: (22) The requested URL returned error: 403
Failed to install integrations

This is my network info:

username@pc_:~$ curl ipinfo[.]io
{
"ip": "190.215.55.74",
"hostname": "static.190.215.55.74[.]gtdinternet[.]com",
"city": "Santiago",
"region": "Santiago Metropolitan",
"country": "CL",
"loc": "-33.4569,-70.6483",
"org": "AS14259 Gtd Internet S.A.",
"postal": "8320000",
"timezone": "America/Santiago",
"readme": "https[:]//ipinfo[.]io/missingauth"

Thanks for the help!

581

Hi @HaaseIT,

Welcome! Thanks for getting in touch. I've checked the details of the ASN that your IP belongs to sadly it cannot be unblocked as it has a connection to a sanctioned country (see IP details and ASN details). Are you able to try using an alternative IP?

Let us know!

Carly

582

I don't quite understand. This is a VPS located in Frankfurt/Main in Germany. I have another VPS in another IP Range of the same provider that does fine but that will shut down in July. This new vps is the replacement.

I cannot use a different IP.

If I do understand, you are saying that since that network is connected through routing to some sanctioned country, it has to be blocked?

Then you are saying that the whole internet has to be blocked, because it is all interconnected. Every IP is connected to all the countries.

But sure, I will install this via packages manually and maybe every once or twice in a year, I will remember to install security updates.

Good to see, we are working hard to keep the net safe.

583

Hi @HaaseIT,

Thanks for following up. I do appreciate your frustration.

To clarify, what I'm saying is that the ASN that your IP belongs to has a IP in range within it that belongs to a sanctioned country. As we unblock at the ASN level unblocking that ASN would lead to unblocking of sanctioned IPs, which is why we're not able to accomodate the request.

584

As I said, I will be running outdated software then.