Attempting to start Fleet Server fails

Aiden_Mitchell · August 30, 2021, 10:55pm

Hi there!
I'm trying to install Fleet Server using the Quick Start deployment mode on an Ubuntu 20.04 instance and it's failing:

2021-08-30T22:47:54.988Z        INFO    cmd/enroll_cmd.go:354   Generating self-signed certificate for Fleet Server
2021-08-30T22:47:57.120Z        INFO    cmd/enroll_cmd.go:668   Waiting for Elastic Agent to start Fleet Server
2021-08-30T22:48:01.128Z        INFO    cmd/enroll_cmd.go:701   Fleet Server - Starting
2021-08-30T22:48:02.129Z        INFO    cmd/enroll_cmd.go:701   Fleet Server - Error - EOF

Not sure what's going on here. So far, I have Elasticsearch and Kibana, configured with Set up basic security for the Elastic Stack plus secured HTTPS traffic | Elasticsearch Guide [7.14] | Elastic up to the Encrypt traffic between Kibana and Elasticsearch step.

Thanks for your help!

blaker · August 31, 2021, 9:03pm

Can you provide more of the steps you took? Like the commands use to generate the certificates and the install command you used to get those log messages?

computeq · September 16, 2021, 11:46am

Hello it would appear that im having this same issue ending with the context being canceled by the elastic-agent daemon. The command run is the one that is given to me from Kibana while setting up the fleet server
sudo ./elastic-agent install -f
--fleet-server-es=http://localhost:9200
--fleet-server-service-token=TOKEN WAS HERE
--fleet-server-policy=ec26fc90-169c-11ec-9db0-0772f8d15b6f

The certificate is self-signed and generated at the begining of the install process

Here is the ouput from elastic-agent

sudo ./elastic-agent install -f
--fleet-server-es=http://localhost:9200
--fleet-server-service-token=TOKEN HERE
--fleet-server-policy=ec26fc90-169c-11ec-9db0-0772f8d15b6f

2021-09-16T11:40:22.121Z 2021-09-16T11:40:24.036Z 2021-09-16T11:40:27.040Z 2021-09-16T11:40:31.053Z 2021-09-16T11:40:32.055Z 2021-09-16T11:40:38.068Z 2021-09-16T11:40:42.076Z 2021-09-16T11:40:43.078Z 2021-09-16T11:40:49.091Z 2021-09-16T11:40:53.103Z 2021-09-16T11:40:54.105Z 2021-09-16T11:41:00.120Z 2021-09-16T11:41:04.128Z 2021-09-16T11:41:05.130Z 2021-09-16T11:41:11.145Z 2021-09-16T11:41:15.152Z 2021-09-16T11:41:16.154Z 2021-09-16T11:41:22.175Z 2021-09-16T11:41:26.186Z 2021-09-16T11:41:27.188Z 2021-09-16T11:41:33.205Z 2021-09-16T11:41:37.216Z 2021-09-16T11:41:38.218Z 2021-09-16T11:41:44.232Z 2021-09-16T11:41:48.240Z 2021-09-16T11:41:49.242Z 2021-09-16T11:41:55.255Z 2021-09-16T11:41:59.263Z 2021-09-16T11:42:00.265Z 2021-09-16T11:42:06.278Z 2021-09-16T11:42:10.287Z 2021-09-16T11:42:11.289Z 2021-09-16T11:42:17.301Z 2021-09-16T11:42:21.310Z 2021-09-16T11:42:22.313Z Error: fleet-server Error: enroll command INFO cmd/enroll_cmd.go:336 Generating self-signed certificate for Fleet Server
INFO cmd/enroll_cmd.go:650 Waiting for Elastic Agent to start Fleet Server
INFO cmd/enroll_cmd.go:633 Waiting for Elastic Agent to start
INFO cmd/enroll_cmd.go:683 Fleet Server - Starting
INFO cmd/enroll_cmd.go:683 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:688 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:683 Fleet Server - Restarting
INFO cmd/enroll_cmd.go:683 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:688 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:683 Fleet Server - Restarting
INFO cmd/enroll_cmd.go:683 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:688 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:683 Fleet Server - Restarting
INFO cmd/enroll_cmd.go:683 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:688 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:683 Fleet Server - Restarting
INFO cmd/enroll_cmd.go:683 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:688 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:683 Fleet Server - Restarting
INFO cmd/enroll_cmd.go:683 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:688 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:683 Fleet Server - Restarting
INFO cmd/enroll_cmd.go:683 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:688 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:683 Fleet Server - Restarting
INFO cmd/enroll_cmd.go:683 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:688 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:683 Fleet Server - Restarting
INFO cmd/enroll_cmd.go:683 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:688 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:683 Fleet Server - Restarting
INFO cmd/enroll_cmd.go:683 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:688 Fleet Server - Error - EOF
INFO cmd/enroll_cmd.go:683 Fleet Server - Restarting
INFO cmd/enroll_cmd.go:683 Fleet Server - Error - EOF
never started by elastic-agent daemon: context canceled
failed with exit code: 1

Thanks!

blaker · September 16, 2021, 12:44pm

When you say that the certificate is self-signed, which certificate? If you are using a self-signed certificate for elasticsearch, you need to provide the CA here with --fleet-server-es-ca.

computeq · September 16, 2021, 5:21pm

Sorry i was referring to the fleet servers self signed cert

Aiden_Mitchell · September 26, 2021, 6:13pm

I'm using the self-signed option. Here's the command:

sudo ./elastic-agent install  -f \
 --fleet-server-es=http://172.16.2.9:9200 \
 --fleet-server-service-token=AAEAAWVsYXN0aWMvZmxlZXQtc2VydmVyL3Rva2VuLTE2MzI2Nzk2ODE4MTM6Q01xZmNOSjNTYlN0VVd2cUViZDdqUQ \
  --fleet-server-policy=2b239080-1ef3-11ec-8ad3-89585f5b4df4

system · October 24, 2021, 8:13pm

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Attempting to start Fleet Server fails

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