Cannot access Kibana from the browser

Elastic Stack Kibana
1

I am using a basic license with Logstash, Elasticsearch and Kibana. I am able to start all services successfully but Kibana cannot be accessed from the browser. It used to work but suddenly stop when reaching the hostname.

Kindly help please?

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-24T15:03:14Z","tags":["info","plugins","taskManager","taskManager"],"pid":20257,"message":"TaskManager is identified by the Kibana UUID: fddf3bd4-1eb4-4877-9c13-70a0b09a5162"}
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-24T15:03:15Z","tags":["listening","info"],"pid":20257,"message":"Server running at http://IP:5601"}
-24T15:03:15Z","tags":["info","http","server","Kibana"],"pid":20257,"message":"http server running at http://IP:5601"}
2

Logs are fine, kibana server is started, so it's just your browser problem. Try empty cache, switch to another PC, incognito mode, switch browser provider, etc.

3

Thanks for reply. I have done that. Deleted all time cache. Had another user also try to access it from a different pc. I also used firefox, internet explorer and it is still not working.

4

How are you accessing you kibana ? http://IP:5601
can you share your kibana.yml ?
Try curl http://IP:5601

5

This is the my kibana.yml

#Set to false to disable X-Pack monitoring features.
xpack.reporting.enabled: false

# Kibana is served by a back end server. This setting specifies the port to use.
#server.port: 5601
server.port: 5601

# Specifies the address to which the Kibana server will bind. IP addresses and host names are both valid values.
# The default is 'localhost', which usually means remote machines will not be able to connect.
# To allow connections from remote users, set this parameter to a non-loopback address.
#server.host: "localhost"
server.host: serverIP

# Enables you to specify a path to mount Kibana at if you are running behind a proxy.
# Use the `server.rewriteBasePath` setting to tell Kibana if it should remove the basePath
# from requests it receives, and to prevent a deprecation warning at startup.
# This setting cannot end in a slash.
#server.basePath: ""

# Specifies whether Kibana should rewrite requests that are prefixed with
# `server.basePath` or require that they are rewritten by your reverse proxy.
# This setting was effectively always `false` before Kibana 6.3 and will
# default to `true` starting in Kibana 7.0.
#server.rewriteBasePath: false

# The maximum payload size in bytes for incoming server requests.
#server.maxPayloadBytes: 1048576

# The Kibana server's name.  This is used for display purposes.
#server.name: "your-hostname"
server.name: "hostname"

# The URLs of the Elasticsearch instances to use for all your queries.
#elasticsearch.hosts: ["http://localhost:9200"]
elasticsearch.hosts: ["http://hostname:9200"]

# When this setting's value is true Kibana uses the hostname specified in the server.host
# setting. When the value of this setting is false, Kibana uses the hostname of the host
# that connects to this Kibana instance.
#elasticsearch.preserveHost: true

# Kibana uses an index in Elasticsearch to store saved searches, visualizations and
# dashboards. Kibana creates a new index if the index doesn't already exist.
#kibana.index: ".kibana"
kibana.index: ".kibana"

# The default application to load.
#kibana.defaultAppId: "home"

# If your Elasticsearch is protected with basic authentication, these settings provide
# the username and password that the Kibana server uses to perform maintenance on the Kibana
# index at startup. Your Kibana users still need to authenticate with Elasticsearch, which
# is proxied through the Kibana server.
#elasticsearch.username: "kibana"
#elasticsearch.password: "pass"

# Enables SSL and paths to the PEM-format SSL certificate and SSL key files, respectively.
# These settings enable SSL for outgoing requests from the Kibana server to the browser.
#server.ssl.enabled: false
#server.ssl.certificate: /path/to/your/server.crt
#server.ssl.key: /path/to/your/server.key

# Optional settings that provide the paths to the PEM-format SSL certificate and key files.
# These files are used to verify the identity of Kibana to Elasticsearch and are required when
# xpack.security.http.ssl.client_authentication in Elasticsearch is set to required.
#elasticsearch.ssl.certificate: /path/to/your/client.crt
#elasticsearch.ssl.key: /path/to/your/client.key

# Optional setting that enables you to specify a path to the PEM file for the certificate
# authority for your Elasticsearch instance.
#elasticsearch.ssl.certificateAuthorities: [ "/path/to/your/CA.pem" ]

# To disregard the validity of SSL certificates, change this setting's value to 'none'.
#elasticsearch.ssl.verificationMode: full

# Time in milliseconds to wait for Elasticsearch to respond to pings. Defaults to the value of
# the elasticsearch.requestTimeout setting.
#elasticsearch.pingTimeout: 1500

# Time in milliseconds to wait for responses from the back end or Elasticsearch. This value
# must be a positive integer.
#elasticsearch.requestTimeout: 30000

# List of Kibana client-side headers to send to Elasticsearch. To send *no* client-side
# headers, set this value to [] (an empty list).
#elasticsearch.requestHeadersWhitelist: [ authorization ]

# Header names and values that are sent to Elasticsearch. Any custom headers cannot be overwritten
# by client-side headers, regardless of the elasticsearch.requestHeadersWhitelist configuration.
#elasticsearch.customHeaders: {}

# Time in milliseconds for Elasticsearch to wait for responses from shards. Set to 0 to disable.
#elasticsearch.shardTimeout: 30000

# Time in milliseconds to wait for Elasticsearch at Kibana startup before retrying.
#elasticsearch.startupTimeout: 5000

# Logs queries sent to Elasticsearch. Requires logging.verbose set to true.
#elasticsearch.logQueries: false

# Specifies the path where Kibana creates the process ID file.
#pid.file: /var/run/kibana.pid

# Enables you specify a file where Kibana stores log output.
#logging.dest: stdout

# Set the value of this setting to true to suppress all logging output.
#logging.silent: false

# Set the value of this setting to true to suppress all logging output other than error messages.
#logging.quiet: false

# Set the value of this setting to true to suppress all logging output other than error messages.
#logging.quiet: false

# Set the value of this setting to true to log all events, including system usage information
# and all requests.
#logging.verbose: false

# Set the interval in milliseconds to sample system and process performance
# metrics. Minimum is 100ms. Defaults to 5000.
#ops.interval: 5000

# Specifies locale to be used for all localizable strings, dates and number formats.
# Supported languages are the following: English - en , by default , Chinese - zh-CN .
#i18n.locale: "en"
6

Did you open the firewall port on the OS? The installer does not do it for you. Assuming the firewall policy changed from public to domain or private for example.

7

The issue got solved. For unknown reasons, port 5601 was blocked on the Kibana host. I telnet to the Kibana host and received an error which is weird because I was on Kibana a few days ago.
Thanks so much guys for your help

8

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