Cannot Authenticate Enterprise Search User

[bck01215 (Brandon Kauffman)]

The UI show 502s

[2024-07-09T13:46:09.200+00:00][7][409892][app-server][INFO]: Started GET "/api/ent/v1/internal/indices/search-search-test_770/crawler2" for 10.253.128.158 at 2024-07-09 13:46:09 +0000
[2024-07-09T13:46:09.201+00:00][7][409892][action_controller][INFO]: Processing by Api::SharedTogo::V1::Internal::Crawler2::OverviewController#index as JSON
[2024-07-09T13:46:09.201+00:00][7][409892][action_controller][INFO]:   Parameters: {"index_name"=>"search-search-test_770"}
[2024-07-09T13:46:09.206+00:00][7][409892][action_controller][INFO]: Filter chain halted as :authorize_user_with_index_privileges rendered or redirected
[2024-07-09T13:46:09.207+00:00][7][409892][action_controller][INFO]: Completed 401 Unauthorized in 6ms (Views: 0.3ms | Allocations: 0)
10.253.128.158 - - [09/Jul/2024:13:46:09 +0000] "GET /api/ent/v1/internal/indices/search-search-test_770/crawler2 HTTP/1.1" 401 50 "-" "node-fetch/1.0 (+https://github.com/bitinn/node-fetch)"

[Sean_Story]

Hi @bck01215 ,

Can you share some more details?

• how are you running Enterprise Search? Are you using Elastic Cloud, or is this a self-managed deployment?
• you've tagged this post with elastic-app-search - are you using App Search? This screenshot looks like you're using the Elastic Web Crawler.
• Is Enterprise Search running? Anything useful in its logs?
• Was this working previously and stopped working, or you're trying to get it set up for the first time?