Configuration URL giving error as unknown escape character

I am configuring the below URL in the heartbeat configuration file. The Url requires MSEC authentication with the mentioned creds.
My username contains a "backslash" and passowrd contains a '#'
URL - http://user\

While executing I am getting an error as " unknown escape character ".
Can you tell the correct URL to be configured? Along with can, u share the correct way of configuring it.
Also, explain how to configure username and passwords with a special character.

You must either URL escape those fields or you can set the user/pass as options on the monitor without the URL syntax.

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