Hello Folks,
I have tried to configured Elastic ITSM connector in Kb instance, i get CORS error when i try to create a new connection or add a connection to a rule. When I disabled CORS on browser level , I was able to create the connection but when i try to test the connection i am getting a response in the browser's network tab but the values in the drop down such as (Urgency , Severity , Impact, Category) are not populating in the browser and are hidden.
Please note that i have followed the steps in below documentation to install Elastic ITSM on the SNOW instance. ServiceNow ITSM connector and action | Kibana Guide [7.16] | Elastic
I have tried to add a header Access-Control-Allow-Origin on the SNOW server.
Below is my config for kibana :
apiVersion: kibana.k8s.elastic.co/v1
kind: Kibana
metadata:
name: kibana
spec:
version: 7.16.3
http:
tls:
selfSignedCertificate:
disabled: true
service:
spec:
type: LoadBalancer
count: 4
elasticsearchRef:
name: elasticsearch
config:
server:
maxPayloadBytes: 4294967296
cors.enabled: true
cors.allowOrigin: ["https://domain"]
cors.allowCredentials: true
customResponseHeaders:
Access-Control-Allow-Origin: "https://domain"
Below is the screen shots of the issue.
I am hopeful there is some settings that i have to configure in order to have this working. Any guidance is very appreciated.


