Error pulling image configuration: download failed after attempts=6: net/http: TLS handshake timeout

ppafford · July 26, 2023, 6:16pm

Running docker pull logstash:8.8.1 works but running docker pull docker.elastic.co/logstash/logstash:8.8.1 does not

Is there a redirect on Elastic side that I'm missing, I've whitelisted a few but feel like I'm still missing something.

artifacts.elastic.co
docker.elastic.co
docker-auth.elastic.co

logs

build	26-Jul-2023 14:05:58	8.8.1: Pulling from logstash/logstash
build	26-Jul-2023 14:05:58	1885934a00e5: Pulling fs layer
build	26-Jul-2023 14:05:58	b51d43bb23ed: Pulling fs layer
build	26-Jul-2023 14:05:58	9e8c7fd76c16: Pulling fs layer
build	26-Jul-2023 14:05:58	eb2d6d216a58: Pulling fs layer
build	26-Jul-2023 14:05:58	c26fcf94ddd4: Pulling fs layer
build	26-Jul-2023 14:05:58	ef86df46d034: Pulling fs layer
build	26-Jul-2023 14:05:58	50d77b973053: Pulling fs layer
build	26-Jul-2023 14:05:58	0f9fe6853d37: Pulling fs layer
build	26-Jul-2023 14:05:58	33f8eb0c50c6: Pulling fs layer
build	26-Jul-2023 14:05:58	3c02ff10a69d: Pulling fs layer
build	26-Jul-2023 14:05:58	5a621b18e6fd: Pulling fs layer
build	26-Jul-2023 14:05:58	33f8eb0c50c6: Waiting
build	26-Jul-2023 14:05:58	c26fcf94ddd4: Waiting
build	26-Jul-2023 14:05:58	5a621b18e6fd: Waiting
build	26-Jul-2023 14:05:58	3c02ff10a69d: Waiting
build	26-Jul-2023 14:05:58	ef86df46d034: Waiting
build	26-Jul-2023 14:05:58	50d77b973053: Waiting
build	26-Jul-2023 14:05:58	0f9fe6853d37: Waiting
build	26-Jul-2023 14:06:18	b51d43bb23ed: Retrying in 5 seconds
build	26-Jul-2023 14:06:18	1885934a00e5: Retrying in 5 seconds
build	26-Jul-2023 14:06:19	9e8c7fd76c16: Downloading
build	26-Jul-2023 14:06:19	9e8c7fd76c16: Retrying in 5 seconds
build	26-Jul-2023 14:06:19	b51d43bb23ed: Retrying in 4 seconds
build	26-Jul-2023 14:06:19	1885934a00e5: Retrying in 4 seconds
build	26-Jul-2023 14:06:20	9e8c7fd76c16: Retrying in 4 seconds
build	26-Jul-2023 14:06:20	b51d43bb23ed: Retrying in 3 seconds
build	26-Jul-2023 14:06:20	1885934a00e5: Retrying in 3 seconds
build	26-Jul-2023 14:06:21	9e8c7fd76c16: Retrying in 3 seconds
build	26-Jul-2023 14:06:21	b51d43bb23ed: Retrying in 2 seconds
build	26-Jul-2023 14:06:21	1885934a00e5: Retrying in 2 seconds
build	26-Jul-2023 14:06:22	9e8c7fd76c16: Retrying in 2 seconds
build	26-Jul-2023 14:06:22	b51d43bb23ed: Retrying in 1 second
build	26-Jul-2023 14:06:22	1885934a00e5: Retrying in 1 second
build	26-Jul-2023 14:06:23	9e8c7fd76c16: Retrying in 1 second
build	26-Jul-2023 14:06:44	b51d43bb23ed: Retrying in 10 seconds
build	26-Jul-2023 14:06:44	1885934a00e5: Retrying in 10 seconds
build	26-Jul-2023 14:06:44	9e8c7fd76c16: Retrying in 10 seconds
build	26-Jul-2023 14:06:45	b51d43bb23ed: Retrying in 9 seconds
build	26-Jul-2023 14:06:45	1885934a00e5: Retrying in 9 seconds
build	26-Jul-2023 14:06:45	9e8c7fd76c16: Retrying in 9 seconds
build	26-Jul-2023 14:06:46	b51d43bb23ed: Retrying in 8 seconds
build	26-Jul-2023 14:06:46	1885934a00e5: Retrying in 8 seconds
build	26-Jul-2023 14:06:46	9e8c7fd76c16: Retrying in 8 seconds
build	26-Jul-2023 14:06:47	b51d43bb23ed: Retrying in 7 seconds
build	26-Jul-2023 14:06:47	1885934a00e5: Retrying in 7 seconds
build	26-Jul-2023 14:06:47	9e8c7fd76c16: Retrying in 7 seconds
build	26-Jul-2023 14:06:48	b51d43bb23ed: Retrying in 6 seconds
build	26-Jul-2023 14:06:48	1885934a00e5: Retrying in 6 seconds
build	26-Jul-2023 14:06:48	9e8c7fd76c16: Retrying in 6 seconds
build	26-Jul-2023 14:06:49	b51d43bb23ed: Retrying in 5 seconds
build	26-Jul-2023 14:06:49	1885934a00e5: Retrying in 5 seconds
build	26-Jul-2023 14:06:49	9e8c7fd76c16: Retrying in 5 seconds
build	26-Jul-2023 14:06:50	b51d43bb23ed: Retrying in 4 seconds
build	26-Jul-2023 14:06:50	1885934a00e5: Retrying in 4 seconds
build	26-Jul-2023 14:06:50	9e8c7fd76c16: Retrying in 4 seconds
build	26-Jul-2023 14:06:51	b51d43bb23ed: Retrying in 3 seconds
build	26-Jul-2023 14:06:51	1885934a00e5: Retrying in 3 seconds
build	26-Jul-2023 14:06:51	9e8c7fd76c16: Retrying in 3 seconds
build	26-Jul-2023 14:06:52	b51d43bb23ed: Retrying in 2 seconds
build	26-Jul-2023 14:06:52	1885934a00e5: Retrying in 2 seconds
build	26-Jul-2023 14:06:52	9e8c7fd76c16: Retrying in 2 seconds
build	26-Jul-2023 14:06:53	eb2d6d216a58: Waiting
error	26-Jul-2023 14:06:53	error pulling image configuration: download failed after attempts=6: net/http: TLS handshake timeout

eMitch · July 27, 2023, 1:57am

Hey @ppafford - what are you using to perform the pull?

are you able to perform the full syntax for any other images? example: docker pull docker.elastic.co/logstash/logstash:8.8.2 or docker pull docker.elastic.co/logstash/logstash-oss:8.8.1

ppafford · July 27, 2023, 2:21am

currently I'm just running from the command line on ubuntu server. I tried adding the -D flag but this does not output any redirects. It's not the tag version, it any image from docker.elastic.co as I can pull the same image/tag from docker hub. running your example:

docker -D pull docker.elastic.co/logstash/logstash:8.8.2

output

build	26-Jul-2023 22:20:35	8.8.2: Pulling from logstash/logstash
build	26-Jul-2023 22:20:36	687445115499: Pulling fs layer
build	26-Jul-2023 22:20:36	9ec37bfc99d8: Pulling fs layer
build	26-Jul-2023 22:20:36	387a1294a482: Pulling fs layer
build	26-Jul-2023 22:20:36	9e8c1eebd6a1: Pulling fs layer
build	26-Jul-2023 22:20:36	89732bc75041: Pulling fs layer
build	26-Jul-2023 22:20:36	e11c70cc4ca7: Pulling fs layer
build	26-Jul-2023 22:20:36	e362496b629b: Pulling fs layer
build	26-Jul-2023 22:20:36	197245543a83: Pulling fs layer
build	26-Jul-2023 22:20:36	73c78af07911: Pulling fs layer
build	26-Jul-2023 22:20:36	26870e23a2b7: Pulling fs layer
build	26-Jul-2023 22:20:36	9a470f44c8d5: Pulling fs layer
build	26-Jul-2023 22:20:36	386fee7ef0bc: Pulling fs layer
build	26-Jul-2023 22:20:36	148a792bd528: Pulling fs layer
build	26-Jul-2023 22:20:36	26870e23a2b7: Waiting
build	26-Jul-2023 22:20:36	e11c70cc4ca7: Waiting
build	26-Jul-2023 22:20:36	148a792bd528: Waiting
build	26-Jul-2023 22:20:36	e362496b629b: Waiting
build	26-Jul-2023 22:20:36	9a470f44c8d5: Waiting
build	26-Jul-2023 22:20:36	197245543a83: Waiting
build	26-Jul-2023 22:20:36	73c78af07911: Waiting
build	26-Jul-2023 22:20:36	386fee7ef0bc: Waiting
build	26-Jul-2023 22:20:36	9e8c1eebd6a1: Waiting
build	26-Jul-2023 22:20:36	89732bc75041: Waiting
build	26-Jul-2023 22:20:56	387a1294a482: Downloading
build	26-Jul-2023 22:20:56	387a1294a482: Retrying in 5 seconds
build	26-Jul-2023 22:20:56	9ec37bfc99d8: Retrying in 5 seconds
build	26-Jul-2023 22:20:56	687445115499: Downloading
build	26-Jul-2023 22:20:57	387a1294a482: Retrying in 4 seconds
build	26-Jul-2023 22:20:57	9ec37bfc99d8: Retrying in 4 seconds
build	26-Jul-2023 22:20:57	687445115499: Retrying in 4 seconds
build	26-Jul-2023 22:20:58	387a1294a482: Retrying in 3 seconds
build	26-Jul-2023 22:20:58	9ec37bfc99d8: Retrying in 3 seconds
build	26-Jul-2023 22:20:58	687445115499: Retrying in 3 seconds
build	26-Jul-2023 22:20:59	387a1294a482: Retrying in 2 seconds
build	26-Jul-2023 22:20:59	9ec37bfc99d8: Retrying in 2 seconds
build	26-Jul-2023 22:20:59	687445115499: Retrying in 2 seconds
build	26-Jul-2023 22:21:00	387a1294a482: Retrying in 1 second
build	26-Jul-2023 22:21:00	9ec37bfc99d8: Retrying in 1 second
build	26-Jul-2023 22:21:00	687445115499: Retrying in 1 second
build	26-Jul-2023 22:21:21	387a1294a482: Retrying in 10 seconds
build	26-Jul-2023 22:21:21	9ec37bfc99d8: Retrying in 10 seconds
build	26-Jul-2023 22:21:21	687445115499: Retrying in 10 seconds
build	26-Jul-2023 22:21:22	387a1294a482: Retrying in 9 seconds
build	26-Jul-2023 22:21:22	9ec37bfc99d8: Retrying in 9 seconds
build	26-Jul-2023 22:21:22	687445115499: Retrying in 9 seconds
build	26-Jul-2023 22:21:23	387a1294a482: Retrying in 8 seconds
build	26-Jul-2023 22:21:23	9ec37bfc99d8: Retrying in 8 seconds
build	26-Jul-2023 22:21:23	687445115499: Retrying in 8 seconds
build	26-Jul-2023 22:21:24	387a1294a482: Retrying in 7 seconds
build	26-Jul-2023 22:21:24	9ec37bfc99d8: Retrying in 7 seconds
build	26-Jul-2023 22:21:24	687445115499: Retrying in 7 seconds
build	26-Jul-2023 22:21:25	387a1294a482: Retrying in 6 seconds
build	26-Jul-2023 22:21:25	9ec37bfc99d8: Retrying in 6 seconds
build	26-Jul-2023 22:21:25	687445115499: Retrying in 6 seconds
build	26-Jul-2023 22:21:26	387a1294a482: Retrying in 5 seconds
build	26-Jul-2023 22:21:26	9ec37bfc99d8: Retrying in 5 seconds
build	26-Jul-2023 22:21:26	687445115499: Retrying in 5 seconds
build	26-Jul-2023 22:21:27	387a1294a482: Retrying in 4 seconds
build	26-Jul-2023 22:21:27	9ec37bfc99d8: Retrying in 4 seconds
build	26-Jul-2023 22:21:27	687445115499: Retrying in 4 seconds
build	26-Jul-2023 22:21:28	387a1294a482: Retrying in 3 seconds
build	26-Jul-2023 22:21:28	9ec37bfc99d8: Retrying in 3 seconds
build	26-Jul-2023 22:21:28	687445115499: Retrying in 3 seconds
build	26-Jul-2023 22:21:29	387a1294a482: Retrying in 2 seconds
build	26-Jul-2023 22:21:29	9ec37bfc99d8: Retrying in 2 seconds
build	26-Jul-2023 22:21:29	687445115499: Retrying in 2 seconds
error	26-Jul-2023 22:21:30	error pulling image configuration: download failed after attempts=6: net/http: TLS handshake timeout

eMitch · July 27, 2023, 2:34am

to clarify, you said you whitelisted some URLs, is there a proxy server you're going through?

ppafford · July 27, 2023, 2:59am

corporate firewall, everything incoming / outgoing needs to be whitelisted. I'm thinking there is a redirect on the elastic site when trying to download the artifact via docker pull, but docker does not have any option to output this

ppafford · August 15, 2023, 2:01am

any ideas Eddie?

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Error pulling image configuration: download failed after attempts=6: net/http: TLS handshake timeout

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