prabhuteja
(Prabhu Teja Adabala)
October 29, 2024, 5:00am
21
I have raised a issue in the github issues, can you please assist us in this.
opened 04:58AM - 29 Oct 24 UTC
bug
needs-team
**Kibana version:** : 8.15.0
**Elasticsearch version:**: 8.15.0
**Server OS ve… rsion:**: Ubuntu 22.04.4 LTS
**Browser version:**
**Browser OS version:**
**Original install method (e.g. download page, yum, from source, etc.):** Docker Compose image: docker.elastic.co/elasticsearch/elasticsearch:8.15.0
**Describe the bug:**
I am experiencing an issue with my Fleet dashboard in Kibana. It is either not loading or taking an extremely long time to load. Here are the details of my setup:
Elasticsearch is running on svr15 (Ubuntu) in Docker containers.
Kibana and Logstash are running on svr16 (Ubuntu) in Docker containers.
I have configured svr16 as the Fleet server during installation, and everything worked perfectly.
Suddenly Fleet dashboard is stuck in the loading state and never fully loads sometimes I got the fleet dashboard after waiting for almost 15 minutes and if I refresh it's gone. I haven't made any major changes to the setup, and I have tried restarting the services, but the issue persists.
Steps I have taken so far:
Restarted Docker containers on both servers (Elasticsearch, Kibana, Logstash, Fleet).
Checked the logs for errors in Kibana, Elasticsearch, and Fleet, but I couldn’t find anything obvious.
Verified that Elasticsearch and Kibana are up and running without any other noticeable issues.
Verified resource usage (CPU, memory) on both servers, and they seem fine.
Fleet Version:
Kibana and Fleet: v8.15 (same as Elasticsearch)
**Steps to reproduce:**
1. Login to Kibana
2. From the left side menu select Fleet
**Expected behavior:** Fully loaded fleet on selecting the fleet from menu
**Screenshots (if relevant):**
![Image](https://github.com/user-attachments/assets/12113a7b-1ea3-4e93-bfd6-8906af412115)
![Image](https://github.com/user-attachments/assets/eb94f0d8-7cbb-4d67-9cb7-08c0968ba677)
![Image](https://github.com/user-attachments/assets/e92780e2-1b38-4fcc-b2e4-5f24593e63ca)
![Image](https://github.com/user-attachments/assets/8872d24c-781e-4500-b1a4-b63a47b822f4)
![Image](https://github.com/user-attachments/assets/18730be8-6216-4a13-95c7-af3454eb3ba1)
![Image](https://github.com/user-attachments/assets/67b9fa29-7619-4795-9200-c42050fc73f7)
![Image](https://github.com/user-attachments/assets/5706df25-260a-4124-966e-0ca710773b33)
![Image](https://github.com/user-attachments/assets/20a5f3f8-ed75-488f-9737-a72887896190)
**Errors in browser console (if relevant):**
**Provide logs and/or server output (if relevant):**
**Any additional context:**
till now assisted by [carly.richmond](https://discuss.elastic.co/u/carly.richmond)
stephenb
(Stephen Brown)
October 29, 2024, 5:37am
22
Hi @prabhuteja
From inside your Kibana container did you try to make sure you have connectivity to the artifact and epr package repository
Run these from inside your Kibana container. Show the commands and the outputs
curl -v https://artifacts.elastic.co/downloads
curl -v https://epr.elastic.co
prabhuteja
(Prabhu Teja Adabala)
October 29, 2024, 8:08am
23
Hi @stephenb Here are the screenshots
stephenb
(Stephen Brown)
October 29, 2024, 2:04pm
25
Ok thats good verification.
If those 2 endpoints can't be reached the page typically fails to. Load. I would put that confirmation the issue you opened.
stephenb
(Stephen Brown)
November 10, 2024, 2:31pm
26
@prabhuteja
Did you resolve this?
By the way, we found another person with the exact same symptoms and it was because they disabled security in elasticsearch... Fleet and integrations require security enabled.
That's not to say that's your issue but just providing extra information.
Curious if you did solve?
prabhuteja
(Prabhu Teja Adabala)
November 11, 2024, 4:24am
27
@stephenb No I didnt got any solution for this issue, let me try checking with enabling security.