Got this error "Error loading data" when we search for :,<,> in Discover page on kibana UI

[prashant1]

In the discover tab when we try to search for :,<,> etc we got a error "Error loading data" on Kibana UI.
Please refer to the attachment.

[Dzmitry]

Hi @prashant1,

Could you provide your data sample and explain what you are trying to search? You can check docs to get more familiar with KQL syntax.

Regards, Dzmitry

[prashant1]

Hi @Dzmitry
Thanks for the response.
In our data sample, we have some links and want to search them in discover or if we want to search timestamp in discover it shows the attached error. Tha sample data is
{"sl_no":13883,"date":"20150201204408","extra13":"1","extra8":"0","extra11":"25","code":"0","link":"https://discuss.elastic.co","extra9":"0","extra12":877,"file_name":"test","loop_no":9,"extra2":6301330297134164,"extra3":"008801689436088","a_num":"6903315086","extra1":13883,"extra6":"008","extra7":"24","test_type":"Performance_Test","extra4":21,"extra5":"00","extra10":"20150201204343"}

Please refer the attachment.

One more doubt the error prompt comes for 300s is there any parameter so that we can configure the timeout?

[prashant1]

any updates ?

[prashant1]

any updates ?

[matw (Matthias Wilhelm)]

Hi

Can you try to escape those characters with a backslash, like test\:
Then it should work

Best,
Matthias

[prashant1]

Thnx @matw
I will check above link with backslash and let you know.
One more doubt the error prompt comes for 300s is there any parameter so that we can configure the timeout?

[matw (Matthias Wilhelm)]

you need to modify elastic search.requestTimeout, there you can configure a longer timeout
https://www.elastic.co/guide/en/kibana/current/settings.html

[prashant1]

thanks @matw
But looks like the above parameter which you have suggested is not for the error prompt timeout after using that parameter still the error prompt comes for 300s.
Please refer the highlighted part in the below attachment

Could you please suggest if there is any timeout parameter by which we can reduce the time for the error prompt shows in the attachment ?

Thanks,
Prashant

[matw (Matthias Wilhelm)]

Which version of Kibana are you using? thx!
Best,
Matthias

[prashant1]

We are using kibana version 7.0.1

[matw (Matthias Wilhelm)]

There are several settings in the current dev version of Kibana that allow you to configure the lifetime of a notification, could you check in the Management's Advanced Settings, searching for notifications there?

In the latest Kibana it looks like this:

Best,
Matthias