I would like to talk to a support person. How can I make that happen

I don't have the right words to explain my challenges with accessing data from Kibana. Can I talk to a human to help me through my issues, please?

If you're looking for paid support, you can inquire about that here.

Otherwise, you can attempt to ask your question on this thread, or you can head over to the IRC channel #kibana on Freenode

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