Not received license file after payment

It seems that we did not receive the updated license file when we recently paid the invoice, and now our license is expired. I have submitted an issue in the support portal but it has already been a week and no answer.

What should we do?

I'll chase that up for you right now.

Thanks! I just opened another case since the last one said Status: Suspended, but I see that they get that automatically (for me atleast).

I've PMd you a question, if you can respond to that it'd be great :slight_smile:

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