Regarding issues related to the ES SSPL protocol

The customer service within the company based on ES encapsulation belongs to the provision of products as services to the outside world. Do we need commercial authorization or open source code

I suspect that is something you need to contact Sales at Elastic about. This is a community forum so we can not give advice around licensing.

The license includes instructions on this subject:

If You have any question as to whether a specific SaaS Offering constitutes a Prohibited SaaS Offering, or are interested in obtaining Elastic's permission to engage in commercial or non-commercial distribution of the Elastic Software, please contact elastic_license@elastic.co.

If in doubt, send a message to that address.

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