Ruby on Rails Can't Access Server

Thanks for the reply. This was helpful as I went into the rails console and saw this message when it booted up

[ElasticAPM] Not tracking anything in "sandboxa" env

sandboxa is the name of the $RAILS_ENV that this kubernetes deployment uses. Any idea what this would mean? Is ElasticAPM looking for a different $RAILS_ENV?

Additionally, the APM screen states that no services are installed which I suppose makes sense given the above message showing that nothing is being tracked. I've attached the relevant screenshot either way.