Rule with Jira Connector cannot find parent issue

Elastic Stack Kibana
1

Hi,

I have a couple of rules using a Jira connector and create subtasks in Jira.

This works fine, but now, I cannot update the rules, because I get an error, that the parent issue cannot be found.
The rules still create new subtasks in Jira to this parent issue. Also, I can see a lot of tasks from the project in Jira when searching from Kibana, so I assume, it is no security issue.

That parent issue by now has many subtasks and opens quite slow in Jira itself, so my question is, if there is a timeout in Kibana when searching for the parent issue and this could be the problem in Kibana.

Any ideas?

Thanks and best regards,
Norbert

2

Hello,

Can we get details of the error and screenshots please?

Thanks,
Bhavya

3

Hello,

unfortunately, I cannot provide any screenshot, as I already created a new task in the Jira project as the solution. I've waited until the upgrade to 7.15.1 was done last weekend, but that didn't change anything to the behavior. So, I decided to create that new Jira task, which works again as expected.

Thanks,
Norbert

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