I have a very simple person name search that is returning different scores in different environments. Let's say my search in both environments is for
Lori Jefferies. In my test environment, this scores the results as I am expecting and of the three users I have: Lori Jefferies, Lori Packer, and Lori Polca, jefferies is scored highest because of the two fields matching.
In my production environment, however, all users score exactly the same, even though Lori Jefferies matches both fields. This gist shows the results with explanation in both environments.
There are probably about 40 matching users total in production, but I don't understand why Lori Jefferies is not scored as the highest, and ranked as such since even in the production explanation it shows both the first_name and last_name match.
My query is a pretty simple
Any help would be appreciated.