Strigo says "course has ended" after restarting subscription

Elastic Community and Ecosystem Elastic Training
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Course:Elasticsearch Engineer
Version: <And which particular version?>
Question: I was working through the Elasticsearch Engineer course when my subscription expired. After procuring another subscription 4 months later, I want to reset the course (which probably means starting up a new lab environment). However, when logging into Strigo, I am hit with the error "This course has ended" and with no option other that logging out.

How can I get Strigo to recognize that my course has restarted?

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Hi, We are happy to assist you if you could please send your request to training@elastic.co with your email address we will be able to take a look at your account and the specific course. Regards.

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