Vibrant slack or IRC needed at least Mailing list

Hi all ,
i know there is an IRC for logstash and 2 channles for elastic and 1 for kibana in freenode. but none of them are vibrant. when i say vibrant i dont mean that , as soon as you post a question some one should help with it. that is called support . no am not saying that. but when some one is posting something people are not even responding for it , tried many times (week ends , week days , with details , with out details) but people are irresponsive. is there any other slack or anywhere where people are little responsive , if not am ready to start one here based on the response for this post