Are you getting 403's when downloading? Please read here first

Hi@carly.richmond
IPv6 is disabled on server, i was trying to download:
https://artifacts.elastic.co/packages/8.x/yum/8.16.1/logstash-8.16.1-x86_64.rpm
https://artifacts.elastic.co/packages/8.x/yum/8.16.1/kibana-8.16.1-x86_64.rpm
https://artifacts.elastic.co/packages/8.x/yum/8.16.1/elasticsearch-8.16.1-x86_64.rpm
https://artifacts.elastic.co/packages/8.x/yum/8.16.1/filebeat-8.16.1-x86_64.rpm

ERROR: Download failed: https://artifacts.elastic.co/packages/8.x/yum/8.16.1/elasticsearch-8.16.1-x86_64.rpm - [Errno 14] HTTPS Error 403 - Forbidden.
ERROR: Download failed: https://artifacts.elastic.co/packages/8.x/yum/8.16.1/filebeat-8.16.1-x86_64.rpm - [Errno 14] HTTPS Error 403 - Forbidden.
ERROR: Download failed: https://artifacts.elastic.co/packages/8.x/yum/8.16.1/kibana-8.16.1-x86_64.rpm - [Errno 14] HTTPS Error 403 - Forbidden.
ERROR: Download failed: https://artifacts.elastic.co/packages/8.x/yum/8.16.1/logstash-8.16.1-x86_64.rpm - [Errno 14] HTTPS Error 403 - Forbidden.

Thanks @Quanny! I've added those details to the ticket. I'll be back in touch when I've received an update.

Hello, i have encountered a 403 error trying to download any of packages.

Help with this trouble please

{
  "ip": "176.124.213.95",
  "city": "Saint Petersburg",
  "region": "St.-Petersburg",
  "country": "RU",
  "loc": "59.9386,30.3141",
  "org": "AS9123 TimeWeb Ltd.",
  "postal": "195213",
  "timezone": "Europe/Moscow",
  "readme": "https://ipinfo.io/missingauth"
}

Hi @fury2006,

Welcome to the community! Thanks for sharing your issue. Sadly we're not able to unblock this IP.

Hope that helps!

Good evening, faced with error 403

{
  "ip": "5.188.200.216",
  "city": "Tallinn",
  "region": "Harjumaa",
  "country": "EE",
  "loc": "59.4338,24.7748",
  "org": "AS214790 Brainoza OU",
  "postal": "10147",
  "timezone": "Europe/Tallinn",
  "readme": "https://ipinfo.io/missingauth"
}

i was trying to download:
https://artifacts.elastic.co/downloads/elasticsearch/elasticsearch-8.16.1-amd64.deb
https://artifacts.elastic.co/downloads/logstash/logstash-8.16.1-amd64.deb
https://artifacts.elastic.co/downloads/kibana/kibana-8.16.1-amd64.deb

Welcome @AlexTa! Thanks for providing the IP details. I've not spotted anything obvious as to why this IP is blocked, so I've raised a request with the team to check and confirm.

Just a warning it can take some time for the request to be actioned. In the meantime, please ensure you don't have IPv6 enabled on the host as per the title topic.

Hope that helps!

Please open access to repositories to 88.99.190.20

Err:5 https://artifacts.elastic.co/packages/8.x/apt stable InRelease
  403  Forbidden [IP: 34.120.127.130 443]
Reading package lists... Done
E: Failed to fetch https://artifacts.elastic.co/packages/8.x/apt/dists/stable/InRelease  403  Forbidden [IP: 34.120.127.130 443]
E: The repository 'https://artifacts.elastic.co/packages/8.x/apt stable InRelease' is not signed.
curl http://ip-api.com/json/
{
"status":"success",
"country":"Germany",
"countryCode":"DE",
"timezone":"Europe/Berlin",
"isp":"Hetzner Online GmbH",
"org":"Hetzner",
"as":"AS24940 Hetzner Online GmbH",
"query":"88.99.190.20"
}

Hi @Andrew_Bugakov,

Welcome! Thanks for raising your issue. We've had a few requests on this thread related to AS24940, including this most recent conversation:

I've followed up with the team several times and they have confirmed that this ASN is allowed on our side. Can you check if you have IPv6 enabled? If not I would recommend following up with Hertzner.

Hope that helps!

Hi can you help me?
https://artifacts.elastic.co/downloads/elasticsearch-plugins/analysis-icu/analysis-icu-8.15.2.zip

$ curl ipinfo.io
{
  "ip": "193.164.155.20",
  "city": "Helsinki",
  "region": "Uusimaa",
  "country": "FI",
  "loc": "60.1695,24.9354",
  "org": "AS56971 CGI GLOBAL LIMITED",
  "postal": "00100",
  "timezone": "Europe/Helsinki",
  "readme": "https://ipinfo.io/missingauth"
}

Hi @yury_valynets,

Welcome to the community! Thanks for flagging your issue. My initial checks on the IP don't see an obvious reason for the block, so I've raised a request with the team. I'll report back when I have an update.

Please that that it can take time for the request to be actioned.

Hope that helps!

Hello, I encountered error 403
please help

Hi @vitjaa.tarasevich,

Welcome! Thanks for flagging the issue. Sadly we're not able to unblock this IP.

Hope that helps!