Hey, my visualisations and dashboards were working fine till yesterday and today suddenly when I opened my dashboard it went blank. Same for visualisations. Although I can still access my visualisations and dashboards through "Saved Objects" in kibana management. Please help me so I can view them again.
Thanks in advance.
Hi @varunzz,
it seems like there is a Javascript error crashing the application. Is there something you are aware of that changed recently (e.g. an update)?
Please open the developer tools and copy any errors you see in the console and paste them here, this will help finding the root cause.
Hi actually we updated the version to 7.4.2.
And here are browser console errors:-
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x805e0006 [nsIChannel.asyncOpen]" nsresult: "0x805e0006 ()" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: load :: line 174" data: no] FaviconLoader.jsm:174:20
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
update.locale file doesn't exist in either the application or GRE directories 2 UpdateUtils.jsm:151
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24
Thanks.
This doesn't immediately ring a bell. Which browser and operating system are you using (including version)? This will help reproducing the problem.
Also could you check in the network tab whether there are any requests failing (non 2xx or 3xx status code) and include them as well? Also, are there failures logged in the Kibana server logs?
[Joe Reuter](https://discuss.elastic.co/u/flash1293) Elastic Team Member February 26This doesn't immediately ring a bell. Which browser and operating system are you using (including version)? This will help reproducing the problem.
Also could you check in the network tab whether there are any requests failing (non 2xx or 3xx status code) and include them as well? Also, are there failures logged in the Kibana server logs?
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In Reply To
[Varun](https://discuss.elastic.co/u/varunzz) February 26Hi actually we updated the version to 7.4.2. And here are browser console errors:- [Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///mo…
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Hi,
OS- Ubuntu 18.04.3
Mozilla Firefox - 73.0
And in network tab all status are "304".
I couldn't reproduce this problem - do you have browser extensions or a proxy in front of Kibana running that could influence the behavior?
No, I checked for that neither proxy nor any extension is present.
Could you try a different browser and check whether the problem occurs there as well? This will help nailing down the problem
I tried same on chrome but still the problem exists.
Can you check the Chrome console for errors as well? The errors you posted above appear Firefox specific and I can't see how they relate to the problem, maybe Chrome is more helpful in this regard.
It seems like several requests are failing with a 400 status code. Could you switch to the network tab and copy request and response of one of the failing requests?
The screenshot is cut of in an unfortunate position, could you copy/paste the "Response" tab in its entirety?
This is the response:-
{"message":"all shards failed: [illegal_argument_exception] Result window is too large, from + size must be less than or equal to: [10000] but was [1000000]. See the scroll api for a more efficient way to request large data sets. This limit can be set by changing the [index.max_result_window] index level setting.","statusCode":400,"error":"Bad Request"}
I can reproduce this problem when setting savedObjects:listingLimit to 1000000 in the advanced settings. Elasticsearch doesn't allow fetching so much data at once.
However this problem shouldn't manifest in such a way, I created two issues to improve this: https://github.com/elastic/kibana/issues/58730 https://github.com/elastic/kibana/issues/58733
Please set savedObjects:listingLimit to 10000, then Dashboards should work fine again.
This solved the issue. Thank you.
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