Cannot renew free Basic license on 5.2.2 — register.elastic.co reCAPTCHA shows "Invalid site key"

Elastic Stack Elasticsearch
1

Hi,

I'm trying to renew the free Basic license for a self-managed Elasticsearch/Kibana 5.2.2 cluster (X-Pack), which uses the one-year Basic license that has to be re-registered.

The official self-service page no longer works:

  • URL: Register | Elastic
  • The reCAPTCHA fails to load and shows: "ERROR for site owner: Invalid site key"
  • As a result, the form cannot be submitted and no license file is ever sent.

I've already ruled out my side — it happens in a clean incognito window with no extensions, and on a different network — so the reCAPTCHA site key configured on that page appears to be invalid/expired on the server side.

Questions:

  1. Is there a working way to obtain a Basic license file for 5.2.2 now that this registration page is broken?
  2. Is there a private channel (DM or email) where someone from Elastic could send the Basic license JSON, so I can register it via Kibana License Management / PUT _xpack/license?
2

Hi @gbl0915,

Welcome to the community! Is upgrading an option for you? Elasticsearch 5.2.2 is long past EOL with 8 and 9 those under current support. Furthermore in versions 6.3 and later, X-Pack is included with the default distributions of Elastic Stack, with all free features enabled by default.

Let us know!