Unable to renew Basic license for Elasticsearch 7.17.18 — need updated license URL

Elastic Stack Kibana
1

Hi all,

I’m running Elasticsearch 7.17.18 in a Docker container on [your OS here, e.g., Ubuntu 20.04 LTS].
Kibana version: 7.17.18.

This cluster was originally deployed with the default 30-day trial license, but it expired in April 2024.

What I’ve done so far:

  1. Checked my license status:

    curl -u elastic:'p@ssw0rd' -X GET "localhost:9200/_license?pretty" -H 'Content-Type: application/json'

    Output shows:

    "status" : "expired",
"type" : "trial",
"expiry_date" : "2024-04-21T09:48:26.378Z"

  2. Confirmed that security is currently blocking some API calls with:

    "reason" : "current license is non-compliant for [security]"

  3. Temporarily disabled xpack.security.enabled to clear disk space and perform maintenance. I then restarted Elasticsearch with security re-enabled.

  4. Attempted to follow the documented renewal process for a free Basic license from:
    https://www.elastic.co/guide/en/elasticsearch/reference/7.17/basic-license.html
    — but this link no longer resolves and the referenced process appears unavailable.

Current issue:

When users navigate to my Kibana viewer page the following error is now displayed:
{"statusCode":503,"error":"Service Unavailable","message":"License is not available."}
I need to convert from the expired trial license to the free Basic license to restore normal cluster functionality, but I cannot find the working URL or current method to request/download a Basic license for Elasticsearch 7.17.18.

Request for help:

  • What is the current supported method or API call to activate a Basic license on Elasticsearch 7.17.18?

  • If there is still a web form or account-based download for the license file, what is the updated link?

Any guidance would be appreciated — happy to provide any further output or config details if needed.

Environment:

  • Elasticsearch: 7.17.18

  • Kibana: 7.17.18

  • Running in Docker (single-node)

  • Mounted data path: /data/es-data → /usr/share/elasticsearch/data

  • Host OS: Ubuntu 22.04.2 LTS

Thanks in advance!

2

Hi @dawsonweb Welcome to the community.

Yes this should be easier to find

To set back to basic license

POST /_license/start_basic?acknowledge=true

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