Control is disabled although the field exist with a value (I can see it in discover)

I'm using Version 7.17.3.
I've added few controls and some of them are disabled:

Please advise?

Thanks,
Shay

Hello @ShayWeizman,

Could you check the fields of your index pattern in Index Management to make sure it is there? Also, is this time range correct?

Hi Priscilla, I did check the index pattern in index management and it is there, also the time range is correct, for example I can see those fields when running query in discover. The fields exist, maybe the nesting cause this issue?

Here is example of our indexed json:

{
  "_index": "acceptance-tests",
  "_type": "_doc",
  "_id": "36a375a7821c931616b82c9e9043995d",
  "_version": 1,
  "_score": 1,
  "_source": {
    "spec_name": "Verdicts - Bypass and Inspect",
    "scenario_name": "Verdicts - Verify Bypass after navigation",
    "step_name": "Wait for bypass page to load",
    "execution_status": "passed",
    "failure_category": "",
    "failure_category_line": "",
    "error_message": "",
    "execution_time": 3541,
    "step_timestamp": "2024-01-30T15:00:32.77704461Z",
    "result_timestamp": "2024-01-30T14:34:00Z",
    "result_html": "https://example/verdicts.html",
    "metadata": {
      "project_name": "automation-tests-iso",
      "result_file": "example/result.json",
      "tags": "wss-hri & !in-progress & !in-progress-hri & !policy-rule",
      "wi_metadata": {
        "object_type": "execution",
        "trigger_execution": {
          "run_id": "f9e86727-c62f-4483-b504-801d145a9071",
          "execution_time": {
            "start_time": "1/30/2024, 2:30:10 PM",
            "end_time": "1/30/2024, 2:33:40 PM",
            "duration_in_seconds": 210.252
          },
          "environment": {
            "target_deployment_type": "Cloud SWG HRI",
            "c_p_u": 16,
            "parallel_browsers": 8,
            "slack_channel": "aaaaaaaaa",
            "cloud_s_w_g_target_env": "qa",
            "cloud_s_w_g_target_tenant_id": "",
            "cloud_s_w_g_target_data_pod": "Not Supported",
            "cloud_s_w_g_agent_version": "Version: 9.2.6.19906",
            "w_i_target_hostname": "Not Supported",
            "w_i_target_version": "Not Supported",
            "browser_type": "Chrome",
            "browser_version": "121.0.6167.86"
          },
          "metadata": {
            "execution_cover": "Full",
            "automation_image": "Not Supported",
            "target_web_server": "Stable",
            "debug": false,
            "execution_cycles": 1
          },
          "gauge_env": {
            "number_of_browsers": "8",
            "times": "1",
            "times_name_from_param": "",
            "add_network_capture_file": "false",
            "update_spectacle": "false",
            "use_chrome_beta": "false",
            "max_network_capture_size_in_bytes": "2147483648",
            "spec_paths": "",
            "run_tests_on_dev_web_server": "false"
          },
          "change_tracking": {
            "acceptance_git_commit": "9b03a049-5fc0-42b9-92ba-38a687bf6a8c",
            "ci_branch_name": "Not Supported",
            "ci_repository_name": "Not Supported",
            "acceptance_branch_name": "master"
          }
        },
        "results_summary": {
          "total_tests": 46,
          "passed_tests": 43,
          "failed_tests": 3,
          "skipped_tests": 0,
          "overall_status": "Failure",
          "fail_reason": "",
          "execution_log_url": "example.com/log.txt",
          "tests_report_html_url": "example.com/html-report/index.html",
          "tests_report_log_url": "example.com/gauge.log"
        },
        "policy_results_summary": {
          "overall_status": "Success",
          "policy_report_html_url": "example.com/policy/html-report/index.html"
        }
      }
    }
  },
  "fields": {
    "metadata.tags.keyword": [
      "wss-hri & !in-progress & !in-progress-hri & !policy-rule"
    ],
    "metadata.wi_metadata.policy_results_summary.policy_report_html_url": [
      "example.com/policy/html-report/index.html"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.add_network_capture_file.keyword": [
      "false"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.run_tests_on_dev_web_server": [
      "false"
    ],
    "metadata.wi_metadata.trigger_execution.environment.cloud_s_w_g_target_tenant_id": [
      ""
    ],
    "scenario_name": [
      "Verdicts - Verify Bypass after navigation"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.spec_paths.keyword": [
      ""
    ],
    "metadata.wi_metadata.trigger_execution.environment.target_deployment_type": [
      "Cloud SWG HRI"
    ],
    "metadata.wi_metadata.results_summary.tests_report_html_url": [
      "example.com/html-report/index.html"
    ],
    "metadata.wi_metadata.trigger_execution.run_id": [
      "f9e86727-c62f-4483-b504-801d145a9071"
    ],
    "metadata.wi_metadata.trigger_execution.environment.slack_channel": [
      "automation-nightly-wss-hri-sysqa"
    ],
    "metadata.wi_metadata.policy_results_summary.overall_status": [
      "Success"
    ],
    "metadata.wi_metadata.trigger_execution.metadata.automation_image.keyword": [
      "Not Supported"
    ],
    "metadata.wi_metadata.policy_results_summary.policy_report_html_url.keyword": [
      "example.com/policy/html-report/index.html"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.update_spectacle": [
      "false"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.use_chrome_beta": [
      "false"
    ],
    "metadata.wi_metadata.trigger_execution.environment.parallel_browsers": [
      8
    ],
    "metadata.wi_metadata.trigger_execution.environment.w_i_target_version.keyword": [
      "Not Supported"
    ],
    "metadata.wi_metadata.trigger_execution.environment.c_p_u": [
      16
    ],
    "metadata.wi_metadata.results_summary.tests_report_log_url": [
      "example.com/gauge.log"
    ],
    "metadata.wi_metadata.trigger_execution.metadata.automation_image": [
      "Not Supported"
    ],
    "metadata.wi_metadata.trigger_execution.metadata.target_web_server.keyword": [
      "Stable"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.add_network_capture_file": [
      "false"
    ],
    "metadata.wi_metadata.results_summary.execution_log_url": [
      "example.com/log.txt"
    ],
    "metadata.wi_metadata.object_type": [
      "execution"
    ],
    "metadata.wi_metadata.trigger_execution.environment.w_i_target_hostname.keyword": [
      "Not Supported"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.max_network_capture_size_in_bytes.keyword": [
      "2147483648"
    ],
    "step_name": [
      "Wait for bypass page to load"
    ],
    "metadata.wi_metadata.trigger_execution.environment.browser_type.keyword": [
      "Chrome"
    ],
    "metadata.wi_metadata.trigger_execution.metadata.execution_cycles": [
      1
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.times": [
      "1"
    ],
    "metadata.wi_metadata.trigger_execution.metadata.execution_cover": [
      "Full"
    ],
    "metadata.wi_metadata.results_summary.overall_status": [
      "Failure"
    ],
    "metadata.project_name": [
      "automation-tests-iso"
    ],
    "metadata.result_file.keyword": [
      "example/result.json"
    ],
    "execution_status.keyword": [
      "passed"
    ],
    "metadata.wi_metadata.trigger_execution.environment.w_i_target_version": [
      "Not Supported"
    ],
    "metadata.wi_metadata.trigger_execution.run_id.keyword": [
      "f9e86727-c62f-4483-b504-801d145a9071"
    ],
    "result_timestamp": [
      "2024-01-30T14:34:00.000Z"
    ],
    "metadata.wi_metadata.results_summary.skipped_tests": [
      0
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.max_network_capture_size_in_bytes": [
      "2147483648"
    ],
    "metadata.wi_metadata.results_summary.fail_reason": [
      ""
    ],
    "metadata.wi_metadata.trigger_execution.environment.cloud_s_w_g_agent_version.keyword": [
      "Version: 9.2.6.19906"
    ],
    "metadata.wi_metadata.trigger_execution.environment.cloud_s_w_g_agent_version": [
      "Version: 9.2.6.19906"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.number_of_browsers": [
      "8"
    ],
    "metadata.wi_metadata.trigger_execution.environment.cloud_s_w_g_target_env": [
      "qa"
    ],
    "metadata.wi_metadata.results_summary.fail_reason.keyword": [
      ""
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.run_tests_on_dev_web_server.keyword": [
      "false"
    ],
    "metadata.wi_metadata.trigger_execution.environment.cloud_s_w_g_target_tenant_id.keyword": [
      ""
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.number_of_browsers.keyword": [
      "8"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.times_name_from_param.keyword": [
      ""
    ],
    "result_html.keyword": [
      "example.com/html-report/specs/verdicts/verdicts.html"
    ],
    "metadata.wi_metadata.results_summary.passed_tests": [
      43
    ],
    "result_html": [
      "example.com/html-report/specs/verdicts/verdicts.html"
    ],
    "metadata.tags": [
      "wss-hri & !in-progress & !in-progress-hri & !policy-rule"
    ],
    "metadata.wi_metadata.trigger_execution.environment.cloud_s_w_g_target_data_pod": [
      "Not Supported"
    ],
    "metadata.wi_metadata.trigger_execution.execution_time.start_time.keyword": [
      "1/30/2024, 2:30:10 PM"
    ],
    "metadata.wi_metadata.trigger_execution.environment.w_i_target_hostname": [
      "Not Supported"
    ],
    "metadata.wi_metadata.trigger_execution.execution_time.end_time": [
      "1/30/2024, 2:33:40 PM"
    ],
    "metadata.wi_metadata.trigger_execution.change_tracking.acceptance_git_commit.keyword": [
      "9b03a049-5fc0-42b9-92ba-38a687bf6a8c"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.times.keyword": [
      "1"
    ],
    "metadata.wi_metadata.trigger_execution.environment.cloud_s_w_g_target_data_pod.keyword": [
      "Not Supported"
    ],
    "metadata.wi_metadata.trigger_execution.change_tracking.ci_repository_name": [
      "Not Supported"
    ],
    "metadata.wi_metadata.trigger_execution.environment.browser_type": [
      "Chrome"
    ],
    "metadata.wi_metadata.results_summary.execution_log_url.keyword": [
      "example.com/log.txt"
    ],
    "metadata.wi_metadata.results_summary.failed_tests": [
      3
    ],
    "failure_category.keyword": [
      ""
    ],
    "error_message": [
      ""
    ],
    "metadata.wi_metadata.trigger_execution.execution_time.start_time": [
      "1/30/2024, 2:30:10 PM"
    ],
    "metadata.result_file": [
      "example.com/result.json"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.update_spectacle.keyword": [
      "false"
    ],
    "metadata.wi_metadata.results_summary.tests_report_log_url.keyword": [
      "example.com/gauge.log"
    ],
    "metadata.wi_metadata.trigger_execution.environment.slack_channel.keyword": [
      "automation-nightly-wss-hri-sysqa"
    ],
    "metadata.wi_metadata.trigger_execution.metadata.debug": [
      false
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.times_name_from_param": [
      ""
    ],
    "scenario_name.keyword": [
      "Verdicts - Verify Bypass after navigation"
    ],
    "metadata.wi_metadata.trigger_execution.environment.target_deployment_type.keyword": [
      "Cloud SWG HRI"
    ],
    "metadata.wi_metadata.trigger_execution.environment.browser_version.keyword": [
      "121.0.6167.86"
    ],
    "failure_category_line.keyword": [
      ""
    ],
    "metadata.wi_metadata.trigger_execution.change_tracking.acceptance_git_commit": [
      "9b03a049-5fc0-42b9-92ba-38a687bf6a8c"
    ],
    "metadata.wi_metadata.trigger_execution.execution_time.duration_in_seconds": [
      210.252
    ],
    "metadata.wi_metadata.results_summary.tests_report_html_url.keyword": [
      "example.com/html-report/index.html"
    ],
    "metadata.wi_metadata.trigger_execution.change_tracking.acceptance_branch_name.keyword": [
      "master"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.use_chrome_beta.keyword": [
      "false"
    ],
    "metadata.wi_metadata.trigger_execution.change_tracking.ci_branch_name.keyword": [
      "Not Supported"
    ],
    "spec_name.keyword": [
      "Verdicts - Bypass and Inspect"
    ],
    "step_timestamp": [
      "2024-01-30T15:00:32.777Z"
    ],
    "error_message.keyword": [
      ""
    ],
    "execution_time": [
      3541
    ],
    "metadata.wi_metadata.policy_results_summary.overall_status.keyword": [
      "Success"
    ],
    "step_name.keyword": [
      "Wait for bypass page to load"
    ],
    "metadata.project_name.keyword": [
      "automation-tests-iso"
    ],
    "execution_status": [
      "passed"
    ],
    "metadata.wi_metadata.trigger_execution.change_tracking.ci_branch_name": [
      "Not Supported"
    ],
    "metadata.wi_metadata.trigger_execution.metadata.target_web_server": [
      "Stable"
    ],
    "metadata.wi_metadata.results_summary.total_tests": [
      46
    ],
    "metadata.wi_metadata.trigger_execution.metadata.execution_cover.keyword": [
      "Full"
    ],
    "metadata.wi_metadata.results_summary.overall_status.keyword": [
      "Failure"
    ],
    "metadata.wi_metadata.trigger_execution.environment.cloud_s_w_g_target_env.keyword": [
      "qa"
    ],
    "metadata.wi_metadata.trigger_execution.execution_time.end_time.keyword": [
      "1/30/2024, 2:33:40 PM"
    ],
    "metadata.wi_metadata.trigger_execution.gauge_env.spec_paths": [
      ""
    ],
    "metadata.wi_metadata.trigger_execution.environment.browser_version": [
      "121.0.6167.86"
    ],
    "metadata.wi_metadata.trigger_execution.change_tracking.ci_repository_name.keyword": [
      "Not Supported"
    ],
    "metadata.wi_metadata.trigger_execution.change_tracking.acceptance_branch_name": [
      "master"
    ],
    "failure_category_line": [
      ""
    ],
    "failure_category": [
      ""
    ],
    "spec_name": [
      "Verdicts - Bypass and Inspect"
    ],
    "metadata.wi_metadata.object_type.keyword": [
      "execution"
    ]
  }
}

Anyone can help here?