Cross cluster search on Elastic Cloud

Hi,

I am trying to configure the cross cluster search on 2 clusters on elastic cloud (both of them are on cloud: 2 zones 3 nodes each, elastic version 6.2.3).

I have followed the instruction (PUT _cluster/settings) to configure via cluster API from here: https://www.elastic.co/guide/en/elasticsearch/reference/current/modules-cross-cluster-search.html

As these clusters comes per-installed with X-Pack, I have also applied recommendation from here: https://www.elastic.co/guide/en/x-pack/current/cross-cluster-configuring.html in setting up common roles and assigning proper privileges on both the cluster.

but I keep getting error when I make request from kibana or rest client :

{
"error": {
"root_cause": [
{
"type": "connect_transport_exception",
"reason": "[][X.X.X.X:9243] general node connection failure"
}
],
"type": "transport_exception",
"reason": "unable to communicate with remote cluster [common]",
"caused_by": {
"type": "connect_transport_exception",
"reason": "[][X.X.X.X:9243] general node connection failure",
"caused_by": {
"type": "illegal_state_exception",
"reason": "handshake failed",
"caused_by": {
"type": "transport_exception",
"reason": "connection reset"
}
}
}
},
"status": 500
}

Does Elastic Cloud even supports cross cluster search, if it does, are there any other setup instructions I am missing? Is there are any documentation I need to follow to make this work.

Please see https://www.elastic.co/cloud/as-a-service/support on how to raise a support ticket for Elastic Cloud :slight_smile:

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