Elasticsearch license expired before the assigned expiry date

Hello,
I had upgraded Elasticsearch license on 31st January 2025 through the end point POST /_license/start_trial?acknowledgement=true. With this, the license was upgraded from basic to trial. The validity of this license was till 2nd March 2025. But when I checked the license status on 12th February, I saw it was downgraded back to basic.
Please check this and help to upgrade the license to trial as I am in the middle of my analysis on CCR in my ongoing project.

Hi @ahsanraza,

Can you share the output of GET /_license/trial_status and that you haven't initiated a trial request previously on this major version as per the documentation note?

If you request a trial extension using the form here and add comments about the reversion issue the team should be able to assist.

Hope that helps!

The output is "eligible_to_start_trial": false

I have filled the form as suggested.