Error: Unsupported state or unable to authenticate data

reporting

(Theo Bot) #1

Hi

When I create new reports I (sometimes) get the message "Error: Unsupported state or unable to authenticate data" on top of my display.

Any suggestion would be welcome

Kind regards

Theo


(Joe Fleming) #2

This means that the authentication details in the session can't be decrypted when the report generation is running. Are you changing your reporting.encryptionKey setting? That'll definitely cause this problem. If not, I'm not sure what else would.


(Theo Bot) #3

Hi Joe

Thanks for the quick response. However the key was only set once. During installation.

Theo


(John Diaz) #4

Any solution to this problem?, i have exactly the same "Error: Unsupported state or unable to authenticate data", running against Elasticsearch 2.4.1 cluster.


(Theo Bot) #5

John

If you have multiple kibana installations to the same ES cluster. The reporting encryption key needs to be exactly the same in all kibana configurations.

Theo


(system) #6