I had a question about index management, which was in the process or being answered. The user even asked a few clarification so you will be able to answer me more appropriately, but after his last questions 21 days ago, there were no more sign from him. I waited about 1 week before using an @ mention, to no avail. Also any researches from my side didn't bring me any further into finding a solution.
What would be the proper etiquette or course of action in this case? I'd really like to find an answer to my dilemna and the information I got from the other user makes me really think the answer should be out there.