Forums Are Now Live at http://discuss.elastic.co

Elastic Stack Elasticsearch
21

It is entirely possible some of these items can be fixed. Investigating.

Thank you for the candid feedback, Doug, Ivan and Jörg.

Cheers,
LH

On Mon, May 11, 2015 at 10:24 PM, joergprante@gmail.com <
joergprante@gmail.com> wrote:

+1 for Doug and Ivan

I'd also like to find the real names (which are available at Discuss
because they are shown in the profile of a user) being added to the message
view and the mail "From" header, for a more personal communication style.
It would be easier to begin a reply with a greeting then.

Hopefully this is received as a constructive feedback and not as moaning
about Discuss software.

Best,

Jörg

On Mon, May 11, 2015 at 12:03 AM, Doug Turnbull <
dturnbull@opensourceconnections.com> wrote:

Oh! I didn't see that. Thank you. I will look again.

Yeah I actually like many things about discourse. I also like many of the
low friction aspects of a mailing list. I am worried my email sounds too
negative. I should list positives like great markdown support and much
prettier and more legible emails. Discourse is phenomenal forum software. I
honestly hope they can really bridge the gap effortlessly to have as part
of their capabilities truly effortless implementation of a dev mailing list
with an optional forum view.

I'm sure I'll be using discourse to great effect (and it seems to be
being used). So I could be completly wrong about all my points. :slight_smile:

Doug

On Sunday, May 10, 2015, Ivan Brusic ivan@brusic.com wrote:

I should have added something similar to what does expressed in his last
paragraph. My feedback was meant to be constructive. Despite this being a
technical mailing list, I still appreciate a more personal touch.

BTW, Doug, you can watch specific categories. There is a general
watch-all setting that you might have turned on.

Ivan
On May 10, 2015 2:37 PM, "Doug Turnbull" <
dturnbull@opensourceconnections.com> wrote:

I agree.

While I appreciate the experimentation, I hope discourse can get to a
point where I can forget it's even a forum. Whereby everything can just
truly feel like a native mailing list with a great deal less friction, but
it's not there yet.

Here's some of the missing features:

  • a signup process that's more an email subscription (just paste in an
    email address) without having to create any kind of forum account or
    profile.

  • the ability to reply to someone individually to their email address.
    The ability for others to email me directly without discourses PM feature.

  • It needs the ability to subscribe per topic. Things are a bit noisy
    right now (ie I'm not interested in log stash)

  • eliminate "noreply" in the email notifications. I don't feel like I
    should participate via email when I see this. Give it a friendly name.

Right now use via email feels second class. But I think it's the most
important thing. I'm likely to scan my low priority inbox where mailing
list emails are sent. I'm going to struggle to remember to check in on and
participate in a forum to help folks. It's another place to go and all my
other OSS mailing lists come to my email and I can work with them
seemlessly. So I'm likely to forget to check or possibly not want to bother
with elastic which uses a different system.

Yes, I do get the notifications, but it doesn't quite feel the same as
a mailing list for the reasons above. It feels like a notification from
another system.

Anyway long and frank email. Forgive the bluntness. I just wanted to
express hopefully useful feedback. I do appreciate the thoughtfulness
here. I know elastic and discourse folks are very smart. Email truly can
become a first class experience and keep some of the great things about
discourse.

Cheers!
Doug

On Sunday, May 10, 2015, Ivan Brusic ivan@brusic.com wrote:

I really do not care for the new mailing list.

First of all, I can no longer see real names and email addresses. All
I see is whatever nonsensical handle someone choose on sign up. Searching
for Adrien no longer returns his latest posts.

Second, since every email comes from noreply@discuss.elastic.co, I
can no longer see who replied to a thread. All I see is the handle of the
original poster. I can see the reply counts, but have no idea who the
replies are from.

Add both of these issues together, and the list has now become very
impersonal.

Cheers,

Ivan
On May 5, 2015 10:49 AM, "Leslie Hawthorn" <
leslie.hawthorn@elastic.co> wrote:

Sadly, we cannot twibble bit to allow certain types of links but not
others.

However, we can adjust the forum settings to allow users to include
links in their posts from the start of using the forum. I've done so. Let
us know if you have any further issues.

And, to reiterate what Tyler said earlier, it would be super awesome
to put this feedback in the Meta Elastic category.[0]

Why you may ask?

  1. Employees from Discourse are keeping an eye on our forum to help
    us help you have a good experience. They're not reading this list, though.

  2. Trying for the single source of truth mentioned in my original
    post.

Thank you to everyone for the great feedback so far!

[0] - Meta Elastic - Discuss the Elastic Stack or via email discuss+meta
[at] elastic [dot] co

Cheers,
LH

On Tue, May 5, 2015 at 12:57 AM, Nikolas Everett nik9000@gmail.com
wrote:

I think github and pastebins/gists shouldn't be considered against
the limit. We ask people to use gist all the time and github issue or code
links are a good thing to use as well.
On May 4, 2015 5:40 PM, "joergprante@gmail.com" <
joergprante@gmail.com> wrote:

Thanks Shaunak,

I appreciate that. I think it would be more than welcome to let
others of the community also take the advantage of including Github issues
into the forum software which contain numerous links:

Link level in a post

Best,

Jörg

On Mon, May 4, 2015 at 11:05 PM, shaunak@elastic.co wrote:

Hey Jörg,

I've removed this restriction from your account. You should be
able to post more than 2 links in a post now :slight_smile:

Shaunak

On Monday, May 4, 2015 at 2:07:14 PM UTC-5, Jörg Prante wrote:

It does not work. I can not post messages with links.

After I try to post a new topic such as

----- snip----
To all of you who want to sneak at the features planned for ES
2.0, this issue collects some of it

Roadmap for 2.0 · Issue #9970 · elastic/elasticsearch · GitHub

Best,

Jörg
----snip----

I receive a denial

"Sorry, new users can only put 2 links in a post."

Beside the fact I included just one link, why this restriction? A
bit sad that I am considered a new user after five years happily using ES
but the machine is always right in the end :wink:

Jörg

On Mon, May 4, 2015 at 6:58 PM, Leslie Hawthorn <
leslie....@elastic.co> wrote:

On Mon, May 4, 2015 at 6:41 PM, Nikolas Everett <
nik...@gmail.com> wrote:

I suspect its read only while they sort out resourcing issues.
Cache hit rate is likely quite high while readonly.
On May 4, 2015 12:38 PM, Jürgen Wagner (DVT) <
juergen...@devoteam.com> wrote:

The site is read-only. No signups possible. Hmm...

Our friends at Discourse have reported that the site outage has
been resolved. They'll keep up with updates via their Twitter account:

https://twitter.com/discourse/status/595268564493279232

In the meantime, please go forth and use the forums. If they
fall over again we will work to ensure speedy resolution.

Thanks for your patience, folks.

Cheers,
LH

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22

Can not visit https://discuss.elastic.co/ today.

The website is loading all the time.

在 2015年5月5日星期二 UTC+8上午12:12:19，leslie.hawthorn写道：

Hello everyone,

We took in feedback on moving to a Discourse based forum for about a
month, and it sounds like most of the folks who thought it might not be
optimal were people who preferred to interact with mailing lists instead of
forums.

We're pretty confident the email functionality of Discourse will work well
for our community, so we've gone ahead and rolled out the forums. You can
visit them now and sign up for a user account at http://discuss.elastic.co.
Registration is one time only and you can do so with any email address or
authorizing via Facebook, GitHub, Google Accounts or Twitter.

Once you've created your account, you can set up your preferences to
receive email as often or as rarely as you would like.

For those who'd prefer to interact solely via email, you can start doing
so as soon as you've set these preferences. You can find full documentation
on interacting with the forums solely via email here.[0]

Some anticipated FAQs:

  1. Should I ask for help using the forums on this mailing list?
    You're welcome to ask for help on this list, on IRC (elasticsearch,
    logstash or kibana on Freenode) or within the forum in the Meta Elastic
    category.

  2. Are you going to stop answering questions here?
    No, we're going to leave the mailing list active for at least 30 days so
    our entire community can kick the tires. Quoting our internal company FAQ
    for this very question:
    "If our community members find Discourse to be suboptimal, we may make
    the choice to use the forums only for certain tasks and preserve the
    existing mailing lists."

However, our goal is to provide a single source of truth for information
on our products, so we're hoping the Discourse based forums really work for
people. Our employees will be answering your questions with a pointer to a
forum thread to encourage people to actually interact with the new
resource, too.

  1. So let's say that the forums work for people. What's the plan?
    We'll set these mailing lists to read-only ~30 days from now (June 1,
    2015). We're still working with the creators of Discourse to do a full
    import of our mailing list archives, so once that task is complete the
    read-only archives will still be preserved, but you can search through all
    that collective knowledge in one place at http://discuss.elastic.co

  2. Is there an FAQ for using the forums?
    We feel like the user interface for Discourse is pretty intuitive, but we
    have a short Notes on Using This Forum document [1] available to help you
    get started.

  3. Where do I direct praise and pain points for the forums?
    Feedback on the forums should be posted to the Meta Elastic category. [2]
    You can update it via email using address discuss-meta [at] elastic [dot]
    co once you've set up your user account.

  4. I have another question that you have not answered. What should I do?
    Please post a note in the Meta Elastic category, ping in IRC (I'm lh on
    Freenode, though anyone with ChanOps/Voice in elasticsearch, logstash and
    kibana can help) or post a note in this thread.

[0] -
Email-Only Interaction with the Forums
[1] - Notes on Using These Forums
[2] - Meta Elastic - Discuss the Elastic Stack

Cheers,
LH

Leslie Hawthorn
Director of Developer Relations
http://elastic.co

Other Places to Find Me:
Freenode: lh
Twitter: @lhawthorn

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23

Apologies, I just saw this message. Are you still having access issues?

Also, it is much faster to report trouble in elasticsearch on Freenode if
you are an IRC user. :slight_smile:

On Thu, May 28, 2015 at 4:55 AM, xinmeike@163.com wrote:

Can not visit https://discuss.elastic.co/ today.

The website is loading all the time.

在 2015年5月5日星期二 UTC+8上午12:12:19，leslie.hawthorn写道：

Hello everyone,

We took in feedback on moving to a Discourse based forum for about a
month, and it sounds like most of the folks who thought it might not be
optimal were people who preferred to interact with mailing lists instead of
forums.

We're pretty confident the email functionality of Discourse will work
well for our community, so we've gone ahead and rolled out the forums. You
can visit them now and sign up for a user account at
http://discuss.elastic.co. Registration is one time only and you can do
so with any email address or authorizing via Facebook, GitHub, Google
Accounts or Twitter.

Once you've created your account, you can set up your preferences to
receive email as often or as rarely as you would like.

For those who'd prefer to interact solely via email, you can start doing
so as soon as you've set these preferences. You can find full documentation
on interacting with the forums solely via email here.[0]

Some anticipated FAQs:

  1. Should I ask for help using the forums on this mailing list?
    You're welcome to ask for help on this list, on IRC (elasticsearch,
    logstash or kibana on Freenode) or within the forum in the Meta Elastic
    category.

  2. Are you going to stop answering questions here?
    No, we're going to leave the mailing list active for at least 30 days so
    our entire community can kick the tires. Quoting our internal company FAQ
    for this very question:
    "If our community members find Discourse to be suboptimal, we may make
    the choice to use the forums only for certain tasks and preserve the
    existing mailing lists."

However, our goal is to provide a single source of truth for information
on our products, so we're hoping the Discourse based forums really work for
people. Our employees will be answering your questions with a pointer to a
forum thread to encourage people to actually interact with the new
resource, too.

  1. So let's say that the forums work for people. What's the plan?
    We'll set these mailing lists to read-only ~30 days from now (June 1,
    2015). We're still working with the creators of Discourse to do a full
    import of our mailing list archives, so once that task is complete the
    read-only archives will still be preserved, but you can search through all
    that collective knowledge in one place at http://discuss.elastic.co

  2. Is there an FAQ for using the forums?
    We feel like the user interface for Discourse is pretty intuitive, but we
    have a short Notes on Using This Forum document [1] available to help you
    get started.

  3. Where do I direct praise and pain points for the forums?
    Feedback on the forums should be posted to the Meta Elastic category. [2]
    You can update it via email using address discuss-meta [at] elastic [dot]
    co once you've set up your user account.

  4. I have another question that you have not answered. What should I do?
    Please post a note in the Meta Elastic category, ping in IRC (I'm lh on
    Freenode, though anyone with ChanOps/Voice in elasticsearch, logstash and
    kibana can help) or post a note in this thread.

[0] -
Email-Only Interaction with the Forums
[1] - Notes on Using These Forums
[2] - Meta Elastic - Discuss the Elastic Stack

Cheers,
LH

Leslie Hawthorn
Director of Developer Relations
http://elastic.co

Other Places to Find Me:
Freenode: lh
Twitter: @lhawthorn

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