Getting "Login is currently disabled because the license could not be determined." in Kibana

Elastic Stack Kibana
1

Hi,

I have installed Elasticsearch and Kibana along with X-Pack. Everything was working fine until I change the default password in Kibana. All of a sudden, "Login is currently disabled because the license could not be determined. Please check that Elasticsearch has the X-Pack plugin installed and is reachable, then refresh this page." this message came and not able to access Kibana.
I have tried restarting Kibana, Elasticsearch and even the server but of no luck.
I'm using 5.6.3 version of ELK and X-Pack.

Please find the Kibana status below.

Oct 26 19:18:18 elk01 kibana[690]: {"type":"response","@timestamp":"2017-10-26T11:18:18Z","tags":[],"pid":690,"method":"get","statusCode":200,"req":{"url":"/plugins/kibana/assets/discover.svg","method":"get","headers":{"host":"126.25.39.25:5601","user-agent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0","accept":"*/*","accept-language":"en-US,en;q=0.5","accept-encoding":"gzip, deflate","referer":"http://126.25.39.25:5601/login?next=%2F","cache-control":"max-age=0","connection":"Keep-Alive","x-bluecoat-via":"f604e77fa860b4e6"},"remoteAddress":"149.38.164.10","userAgent":"149.38.164.10","referer":"http://126.25.39.25:5601/login?next=%2F"},"res":{"statusCode":200,"responseTime":5,"contentLength":9},"message":"GET /plugins/kibana/assets/discover.svg 200 5ms - 9.0B"}
Oct 26 19:18:18 elk01 kibana[690]: {"type":"response","@timestamp":"2017-10-26T11:18:18Z","tags":[],"pid":690,"method":"get","statusCode":200,"req":{"url":"/plugins/kibana/assets/visualize.svg","method":"get","headers":{"host":"126.25.39.25:5601","user-agent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0","accept":"*/*","accept-language":"en-US,en;q=0.5","accept-encoding":"gzip, deflate","referer":"http://126.25.39.25:5601/login?next=%2F","cache-control":"max-age=0","connection":"Keep-Alive","x-bluecoat-via":"f604e77fa860b4e6"},"remoteAddress":"149.38.164.10","userAgent":"149.38.164.10","referer":"http://126.25.39.25:5601/login?next=%2F"},"res":{"statusCode":200,"responseTime":1,"contentLength":9},"message":"GET /plugins/kibana/assets/visualize.svg 200 1ms - 9.0B"}
Oct 26 19:18:18 elk01 kibana[690]: {"type":"response","@timestamp":"2017-10-26T11:18:18Z","tags":[],"pid":690,"method":"get","statusCode":200,"req":{"url":"/plugins/kibana/assets/dashboard.svg","method":"get","headers":{"host":"126.25.39.25:5601","user-agent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0","accept":"*/*","accept-language":"en-US,en;q=0.5","accept-encoding":"gzip, deflate","referer":"http://126.25.39.25:5601/login?next=%2F","cache-control":"max-age=0","connection":"Keep-Alive","x-bluecoat-via":"f604e77fa860b4e6"},"remoteAddress":"149.38.164.10","userAgent":"149.38.164.10","referer":"http://126.25.39.25:5601/login?next=%2F"},"res":{"statusCode":200,"responseTime":2,"contentLength":9},"message":"GET /plugins/kibana/assets/dashboard.svg 200 2ms - 9.0B"}
Oct 26 19:18:18 elk01 kibana[690]: {"type":"response","@timestamp":"2017-10-26T11:18:18Z","tags":[],"pid":690,"method":"get","statusCode":200,"req":{"url":"/plugins/timelion/icon.svg","method":"get","headers":{"host":"126.25.39.25:5601","user-agent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0","accept":"*/*","accept-language":"en-US,en;q=0.5","accept-encoding":"gzip, deflate","referer":"http://126.25.39.25:5601/login?next=%2F","cache-control":"max-age=0","connection":"Keep-Alive","x-bluecoat-via":"f604e77fa860b4e6"},"remoteAddress":"149.38.164.10","userAgent":"149.38.164.10","referer":"http://126.25.39.25:5601/login?next=%2F"},"res":{"statusCode":200,"responseTime":2,"contentLength":9},"message":"GET /plugins/timelion/icon.svg 200 2ms - 9.0B"}
Oct 26 19:18:18 elk01 kibana[690]: {"type":"response","@timestamp":"2017-10-26T11:18:18Z","tags":[],"pid":690,"method":"get","statusCode":200,"req":{"url":"/plugins/kibana/assets/wrench.svg","method":"get","headers":{"host":"126.25.39.25:5601","user-agent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0","accept":"*/*","accept-language":"en-US,en;q=0.5","accept-encoding":"gzip, deflate","referer":"http://126.25.39.25:5601/login?next=%2F","cache-control":"max-age=0","connection":"Keep-Alive","x-bluecoat-via":"f604e77fa860b4e6"},"remoteAddress":"149.38.164.10","userAgent":"149.38.164.10","referer":"http://126.25.39.25:5601/login?next=%2F"},"res":{"statusCode":200,"responseTime":1,"contentLength":9},"message":"GET /plugins/kibana/assets/wrench.svg 200 1ms - 9.0B"}
Oct 26 19:18:18 elk01 kibana[690]: {"type":"response","@timestamp":"2017-10-26T11:18:18Z","tags":[],"pid":690,"method":"get","statusCode":200,"req":{"url":"/plugins/monitoring/icons/monitoring.svg","method":"get","headers":{"host":"126.25.39.25:5601","user-agent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0","accept":"*/*","accept-language":"en-US,en;q=0.5","accept-encoding":"gzip, deflate","referer":"http://126.25.39.25:5601/login?next=%2F","cache-control":"max-age=0","connection":"Keep-Alive","x-bluecoat-via":"f604e77fa860b4e6"},"remoteAddress":"149.38.164.10","userAgent":"149.38.164.10","referer":"http://126.25.39.25:5601/login?next=%2F"},"res":{"statusCode":200,"responseTime":2,"contentLength":9},"message":"GET /plugins/monitoring/icons/monitoring.svg 200 2ms - 9.0B"}
Oct 26 19:18:18 elk01 kibana[690]: {"type":"response","@timestamp":"2017-10-26T11:18:18Z","tags":[],"pid":690,"method":"get","statusCode":200,"req":{"url":"/plugins/kibana/assets/settings.svg","method":"get","headers":{"host":"126.25.39.25:5601","user-agent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0","accept":"*/*","accept-language":"en-US,en;q=0.5","accept-encoding":"gzip, deflate","referer":"http://126.25.39.25:5601/login?next=%2F","cache-control":"max-age=0","connection":"Keep-Alive","x-bluecoat-via":"f604e77fa860b4e6"},"remoteAddress":"149.38.164.10","userAgent":"149.38.164.10","referer":"http://126.25.39.25:5601/login?next=%2F"},"res":{"statusCode":200,"responseTime":2,"contentLength":9},"message":"GET /plugins/kibana/assets/settings.svg 200 2ms - 9.0B"}
...

Please help to resolve the issue.

Thanks in advance,
Dharma Sanjay Reddy M.

2

Are you looking to change the Elasticsearch credentials?

There are two credentials Kibana generally uses. The built-in "kibana" user, which inherits the kibana_system role. This user is what the Kibana backend uses to manage mappings, etc. To change the default password, you can login to Kibana and goto Management > Security > Users, select the Kibana user and choose Change Password. It will also remind you to update the kibana.yml

Any users you would like to use can be added to the kibana_user role. You can continue to use the provided elastic user and change it's password. Or, create a new user and add the kibana role to it.

3

Hi @tylersmalley,
Thanks for the quick response.

I have changed the password for elastic user and have created few users with "kibana_user" role.
When I refreshed the page, login is blocked and it shows the message "Login is currently disabled because the license could not be determined. Please check that Elasticsearch has the X-Pack plugin installed and is reachable, then refresh this page.".

I have tried updating the license but it says Error 404.
Should I change anything, please let me know

Thanks,
Dharma Sanjay Reddy M.

4

This is because of the credentials in the kibana.yml file. You will need to update those to reflect your changes. I would recommend using the kibana user for this.

1 Like
5

Thanku @tylersmalley
You saved my day. I haven't updated the same in Kibna.yml file which was creating the problem.

Thanks Again,
Dharma Sanjay Reddy M.

6

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