How delete platinum license?

Elastic Stack Elasticsearch
1

hi! how can i remove the platinum license and enable the basic license?

I tried

POST /_license/start_trial?acknowledge=true

but after 30 days the platinum license still remains...

and tried

xpack.license.self_generated.type: basic

in elasticsearch.yml, but its dont work...

2

Hi @kurdit

What version are you on?

You should be able to go to Kibana - Stack Management - License and revert to basic

Or

Delete the license and start basic

3

hi, i have ELK 8.3.3. I already tried these methods

POST /_license/start_basic?acknowledge=true

{
  "basic_was_started": true,
  "acknowledged": true
}

and

DELETE /_license

{
  "acknowledged": true
}

but the license still remains

    "status": "active",
    "type": "platinum",

in Kibana -> Stack Management -> License Management

"Your Platinum license is active"

4

I would open a support ticket then...

5

ok, thank u

6

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