How to configure loadbalancer to accsess kibana installed on bare metal kubernetes with helm chart

Elastic Stack Kibana
1

here is my helm chart for kibana with ssl and tls enabled.I have access to port 5601 with assined cluter ip (i have telnet throw port 5601)but not access throw loadbalancer(with assigned ip) but other apps working properly with assigned ip address.

automountToken: true
elasticsearchHosts: https://elasticsearch-master:9200
elasticsearchCertificateSecret: elastic-ca-crt
elasticsearchCertificateAuthoritiesFile: ca.crt
elasticsearchCredentialSecret:  elasticsearch-master-credentials
healthCheckPath: /app/kibana
hostAliases: []
image: docker.elastic.co/kibana/kibana
imagePullPolicy: IfNotPresent
imagePullSecrets: []
imageTag: 8.5.1
nameOverride: ""
podSecurityContext:
  fsGroup: 1000
priorityClassName: ""
readinessProbe:
  failureThreshold: 3
  initialDelaySeconds: 10
  periodSeconds: 10
  successThreshold: 3
  timeoutSeconds: 5
securityContext:
  capabilities:
    drop:
      - ALL
  runAsNonRoot: true
  runAsUser: 1000
serverHost: 0.0.0.0
replicas: 1
protocol: https
httpPort: 5601
kibanaConfig:
  kibana.yml: |
     server.ssl.certificate: /usr/share/kibana/data/certs/kibana-crt/kibana.crt
    server.ssl.enabled: true
    server.ssl.key: /usr/share/kibana/data/certs/kibana-key/kibana.key
    elasticsearch.ssl.certificateAuthorities: /usr/share/kibana/data/certs/ca-cert/ca.crt
secretMounts:
  - name: elastic-ca-crt
    secretName: elastic-ca-crt
    path: /usr/share/kibana/data/certs/ca-cert
  - name: kibana-node-crt
    secretName: kibana-node-crt
    path: /usr/share/kibana/data/certs/kibana-crt
  - name: kibana-node-key
    secretName: kibana-node-key
    path: /usr/share/kibana/data/certs/kibana-key
resources:
  requests:
    cpu: 1000m
    memory: 1Gi
  limits:
     cpu: 1000m
    memory: 1Gi
service:
  annotations: {}
  httpPortName: http
  labels: {}
  loadBalancerIP: 'ip'
  loadBalancerSourceRanges: 
   - 172.16.***.**/28
   nodePort: ''
    port: 5601
    type: Loadbalancer

what is the problem ? thanks so much.

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