Hi Everyone, I am currently working on integrating our in-house ticketing tool with ELK. Specifically, I would like to fetch data from ELK and automatically create incidents in our ticketing tool when specific conditions are met, using data from ELK. Can anyone help mi how to do this using API's??
Hello and welcome to the community!
Assuming your data is already in Elasticsearch, you can integrate your in-house ticketing tool with Elastic by utilizing our APIs. This will allow you to fetch data from Elasticsearch and automatically generate incidents in your ticketing tool based on specific conditions.
To begin, identify the conditions that will trigger the creation of incidents. Next, query the data from Elasticsearch, extract the pertinent information from the retrieved data, and utilize your ticketing tool's API to create incidents, providing the extracted details.
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