I can't open JSON on Kibana

Elastic Stack Kibana
1

When I select JSON, I get the error "An Error Occurred. Could not fetch data at this time. Refresh the tab to try again." I get the same error even after refreshing. What could be the problem?
Thanks

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2

Hi @rogergm62 welcome to the community.

If you want help, Your going to need to explain more

What version?
What are you doing?
What steps are you taking?
It is not clear what you are doing.

Are you trying to use the file upload?

If so it needs to be ndjson.

3

Thank you for answering me. I am studying cybersecurity at College. The school give me access to elastic. They want me to explore the JSON files.
The version is 7.17.9

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When I expand any document, I can see the JSON option. But when I click there I get that error.
Thanks.

4

@rogergm62

Apologies, I still do not understand ...

What does that mean? When you click "there," please show us exactly what you are clicking on.

Are you talking about this?

Screenshot 2024-10-06 at 10.34.35 AM
Screenshot 2024-10-06 at 10.34.35 AM1920×966 112 KB

5

Thank yor response.
When I click on JSON.

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6

Did you do Shift Reload on the Whole Page?

Is this your installation?

Perhaps there are Restrictions / Role Based Controls?

Does the Table Show? When you click on table?

If so please show that...

7

Yes, I have reloaded it several times, and I still have the same error. The table shows fine.

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8

Go To Kibana -> Dev Tools

Run

GET suri-filebeat-burien2-*/_search
{
  "_source": ["*"]
}

also run this and share

GET suri-filebeat-burien2-*/_search

There are a couple possibilities

Is this your cluster? or shared?

9

Thank you for being so helpful. This is a shared design. I think I don't have access to Kibana Dev Tools. I think the College Admin locked them. I will contact them tomorrow morning.
I appreciate your effort and help.

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10

Let us know what you find out...

They may not be saving _source which would then make the JSON unavailable...