Kibana giving did not load properly error


(Jason Kopacko) #1

I got my cluster up and running yesterday and verified that it was accepting data and created a dashboard.

Today, I getting the following error:

Kibana did not load properly. Check the server output for more information.

I've double checked my config, turned on verbose logging, but not seeing any errors.

Here are the settings, via curl:

  ".kibana" : {
    "settings" : {
      "index" : {
        "creation_date" : "1484939141938",
        "number_of_shards" : "1",
        "number_of_replicas" : "0",
        "uuid" : "wgZgSyUzT8CLICKFR2Wp5Q",
        "version" : {
          "created" : "5010299"
        },
        "provided_name" : ".kibana"
      }
    }
  },

Here is the cluster health:

{
  "cluster_name" : "CLUSTER",
  "status" : "green",
  "timed_out" : false,
  "number_of_nodes" : 8,
  "number_of_data_nodes" : 4,
  "active_primary_shards" : 17,
  "active_shards" : 17,
  "relocating_shards" : 0,
  "initializing_shards" : 0,
  "unassigned_shards" : 0,
  "delayed_unassigned_shards" : 0,
  "number_of_pending_tasks" : 0,
  "number_of_in_flight_fetch" : 0,
  "task_max_waiting_in_queue_millis" : 0,
  "active_shards_percent_as_number" : 100.0
}

Here is my Kibana config:

> # Specifies the address to which the Kibana server will bind. IP addresses and host names are both valid values.
> # The default is 'localhost', which usually means remote machines will not be able to connect.
> # To allow connections from remote users, set this parameter to a non-loopback address.
> server.host: "localhost"

Here are the listening ports:

manager@KIBANA:/etc/kibana$ sudo lsof -nPi | grep -E 'kibana|nginx'
nginx      1510          root    6u  IPv4  18742      0t0  TCP *:80 (LISTEN)
nginx      1511      www-data    6u  IPv4  18742      0t0  TCP *:80 (LISTEN)
nginx      1512      www-data    6u  IPv4  18742      0t0  TCP *:80 (LISTEN)
nginx      1513      www-data    6u  IPv4  18742      0t0  TCP *:80 (LISTEN)
nginx      1514      www-data    6u  IPv4  18742      0t0  TCP *:80 (LISTEN)
node      23951        kibana   10u  IPv4 218557      0t0  TCP 127.0.0.1:55014->127.0.0.1:9200 (ESTABLISHED)
node      23951        kibana   11u  IPv4 214390      0t0  TCP 127.0.0.1:5601 (LISTEN)
node      23951        kibana   12u  IPv4 218558      0t0  TCP 127.0.0.1:55016->127.0.0.1:9200 (ESTABLISHED)

I use nginx for a reverse proxy. I changed the Kibana config so I could hit 5601 and got the same results. When I go to the /status page, I get this (behind the proxy or direct):

Status: Green
Heap Total (MB) 65.47
Heap Used (MB) 56.47
Load 0.03, 0.03, 0.01
Response Time Avg (ms) 0.00
Response Time Max (ms) 0.00
Requests Per Second 0.00

Status Breakdown
ui settings	              Ready
plugin:kibana@5.1.2	      Ready
plugin:elasticsearch@5.1.2    Kibana index ready
plugin:console@5.1.2	      Ready
plugin:timelion@5.1.2	      Ready

Please help.


(Tyler Smalley) #2

Hi Jason,

Can you check the console in your browser and tell me what errors are there? If you need help finding it, just let me know what browser you are using.


(Jason Kopacko) #3

It's now working again, but I could not load any pages, except the status page.


(Tyler Smalley) #4

The only guess I have is it wasn't able to load some of the assets. Possibly related to the nginx proxy?


(Jason Kopacko) #5

Yeap, I tried that when the issue was happening.


(system) #6

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