Kibana not loading properly. Check the server output for more information

Elastic Stack Kibana
1

I have Elasticsearch 7.2 and Kibana 7.2 on a RedHat 7.4 zLinux. I can access the Kibana from any host on the same VLAN, either with port 5601 or nginx port 9000, but when I try to access from outside the VLAN it fails with 'Kibana did not load properly..' and Firefox 60.8.0esr gives the following in debug:
Loading failed for the with source “http://xx.xx.xx.xx:5601/built_assets/dlls/vendors.bundle.dll.js”.
The networking people say there is nothing wrong with the network. Ports are open.
I have tried with csp.strict: true/false but no difference.
After reading this forum I suspect the vendors.bundle.dll.js is truncated but how can I fix that?
Thanks
Peter

2

Hi @Peter_Holm. Can you try the instructions posted here and see if there is a difference in size? This could indicate a truncated response from your VPN.

Do you also see this issue with other browsers such as Chrome? Sometimes browser plugins can cause issues.

1 Like
3

Hi Nick, this is from the Kibana server:
[elk1@rl210619 images] curl -so /dev/null http://10.3.20.60:5601/built_assets/dlls/vendors.bundle.dll.js -w '%{size_download}' 12271288 [elk1@rl210619 images]
and this is from my Windows 10 laptop:
C:\Users\Peter>curl -so c:\temp\curl-lst http://10.3.20.60:5601/built_assets/dlls/vendors.bundle.dll.js -w '%{size_download}'
'10028309'
C:\Users\Peter>
I'm running VPN to the Kibana server.
Thanks
Peter

4

Hi Peter. It does appear your VPN is truncating the server response containing the JavaScript bundle. However, I don't know how you would fix that. It may require configuring your VPN to allow larger responses.

5

Hi Nick, it turned out to be the firewall that blocked the loading of vendors.bundle.dll.js as it was treated as a threat for some reason. Thanks a lot for your support.
/Peter

6

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