okay i found a way to fix this issue.
due to my kibana installation, there is no log folder.
in ubuntu, the location should be on /var/log/kibana
then i create it mannually, i give chmod 777.
and then inside the folder, i also create two files.
kibana.stdout and kibana.stderr
i also change the user, from root to kibana.
and it work perfectly well.
thank you