Kibana4.6.1 Map visualization is showing blank/white background?

[vikas_gopal]

Hi Experts,

Initially I was working on kibana 4.3 and I got to know since june map API has been stopped so I migrated my solution to Kibana 4.6 . Now I am facing a new problem with kibana map , it shows dots as per source IP but background is blank , it is showing complete white background with dots . Please help.

My environment

Kibana 4.6.1
ES2.4.1

Thanks
Vikas

[tsullivan (Tim Sullivan)]

Do you see any error messages in the Javascript console of the web browser?

Make sure you are able to load images from https://tiles.elastic.co

[vikas_gopal]

@tsullivan,

You are right this is what I can see in the Console .FYI via VPN I am connecting to kibana server .

Please suggest how I can load this image ?

Thanks
VG

[vikas_gopal]

Any update/suggestion on this please .

[tsullivan (Tim Sullivan)]

Sounds like you have to talk with your VPN provider to have them allow access to tiles.elastic.co