Maps can't zoom past Zoom Level 10 with Basic License on 7.3


I'm using the Elastic stack (7.3) with the basic license, but I'm not able to pass the Zoom level 10 in the Maps app.

Using the inspect on Chrome, when I try to pass the Zoom Level 10, it throws a 403 error, and the request link shows the message you are only allowed up to zoom level 10

I saw this issue on github, but even after I updated from 7.1 to 7.3 the problem persists.

What should I try? Should I reopen the issue?

Well, I started the Trial and then Reverted back to the Basic License and the problem was solved, no idea why it wasn't working before.

1 Like

Please open an issue at


This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.