No response from the Elastic Team or wider community?!


#1

I posted a question on here 4 days ago and I've not had a single response or pointer?

Is there anyway to escalate an issue with the team? Thanks in advance.

Here's the post again


(Joe Fleming) #2

There's no SLA in the forums here, we try to stay on top of them, but offer no guarantees. Support contracts are the only way to escalate. That said, I did respond to your original post, and will try to follow up with more information later today.


#3

@Joe_Fleming Thanks for the response, and the response to my earlier post.