No Services data on APM Dashboard

[Matt_Johnston]

I've set up two services on APM and I can see them in the APM dashboard as pictured below:

The services are named my-sieve-app and panicbin-app.

However, as you can see from the image, there is no data to display (e.g. latency, throughput, failed transaction rate). When I click on one of the services, say the first one, I am taken to the dashboard for that service, but there is also no data being displayed either, as pictured below:

All I'm getting are small bar-chart animations, but no data.

I'm just wondering what the possible reasons for this might be and if there is anything I need for the data to be displayed. Any help would be much appreciated. Thanks!

[gbamparop (Giorgos Bamparopoulos)]

Hi Matt,

Thank you for reporting this. It looks like the are no transaction types for these services.

Are you using any custom instrumentation?

We are working on fixing the infinite loading states here.

Thanks,
Giorgos

[Matt_Johnston]

Hi Giorgos,

I'm not sure what you mean by custom instrumentation?

Also, I did manage to get some data displayed for a separate service/app. However, I am curious about possible reasons why I didn't get it for the other two services.

Thanks.