Observability - Tiered Alerting

[erikg]

Hello,

It would be cool if we are be to create like a action sequence in alerting. An example, if an alert is triggered it will send an email to User1, if User1 doesn't acknowledge it or after a certain time has exceeded, then the alert will send an email to User2. This is the second tier. Perhaps it could end at 3 tiers.

Is anything like this possible right now? perhaps even with watcher? I think this would be great for increasing the severity of an issue.

[stephenb (Stephen Brown)]

@erikg

An example, if an alert is triggered it will send an email to User1, if User1 doesn't acknowledge it or after a certain time has exceeded, then the alert will send an email to User2. This is the second tier. Perhaps it could end at 3 tiers.

Hi @erikg This type of functionality is usually managed by a 3rd party notification application like PagerDuty etc. This functionality is not part of elasticsearch today.
Elasticsearch does integration with many notification systems with a commercial license.