Restricting user to confluence document in elastic workplace search

[smohan5 (Sheethal)]

I have integrated confluence connector with Elasticsearch and set up Document-level permissions.

I mapped confluence user ID to a Workplace Search username and did a sync

But my get api external returns empty permission list

[Sean_Story]

Hi @smohan5 ,

I mapped confluence user ID to a Workplace Search username

Something that trips up a lot of folks is that you don't use the Workplace Search username, but the elasticsearch username. This documentation helps you find the right username: How to find the _elasticsearch_username attribute value

Note that these usernames are not always human-readable, but may be random strings/numbers.