Synthetics Bug

Elastic Observability Synthetics
1

Hi Team,
On the synthetics page, we have a monitor which is actually up and showing green. Once we click on it, a small window opens and shows it as "down". Everywhere else it shows it green, however at one particular section, it is showing as down.

Please find the screenshot below:

image (9)
image (9)1137×480 34 KB

Please let me know if it is a bug or not?

//Ankita

2

Hi @Ankita_Pachauri,

Thanks for raising! I did have a quick scan of the elastic/synthetics and elastic/kibana repos and I don't see any issues that seem to match. To confirm, it's the monitor pop-out on the overview screen that it's showing as down?

Can you confirm which version of Kibana and Elastic Synthetics that you're using? Is there any logs or errors in the monitor that you see at all?

Let us know!

1 Like
3

Hi @carly.richmond,
Yes it is the pop up that is showing as down.
Rest the monitor itself is green and if I go to monitor further, it also shows that up.
I am using ELK version 8.13.4.
I did not find any issue in the history.

4

Any update

5

Thanks for confirming. Do you encounter the same issue with the latest version at all (v8.15.1)?

6

Hi,
I have not checked it on 8.15.1 version. However, if needed i can raise a bug.

7

If you could raise a bug with details for the team to investigate that would be great. I'm not sure from the details if it's a UI or underlying synthetics issue, so I would recommend raising on @elastic/synthetics and they team can advise if it needs to go to the Kibana repo instead.

Thanks in advance!

8

Hi,
Can you share me the GitHub url?

9

Sure @Ankita_Pachauri! A new issue can be created here