Sythetics icmp down alert received but host and agent had been unenrolled!

[Whoami1980]

host had been decommissioned. agent had been unrolled weeks back

BUT still getting sythetics icmp down alert today. Kindly assist!

[Tortoise]

Hello @Whoami1980

The alert may be raised because you are still monitoring this decommissioned host via Synthetics ICMP monitoring. Go to Synthetics > Search for the ICMP monitor which is responsible to monitor this host > Disable this alert if it is monitoring single host which is decommissioned , if multiple hosts in that case you will have to remove the decommissioned host & save the Synthetics.

Thanks!!

[Whoami1980]

unfortunately i did and double confirm again hoping i miss out!!
screenshot below in case i am going to the wrong place!!

[Tortoise]

Hello @Whoami1980

Maybe the search is wrong , check the Type (4) and filter for ICMP and see those monitor.

Thanks!!

[Whoami1980]

@Tortoise

[Tortoise]

Hello @Whoami1980

I am not sure if the search what you are performing is correct & that is the reason no records are shown. Maybe check the synthetics index & see what data is added & from where it is added via which monitor , this can only help to find the exact monitor name responsible.

Thanks!!

[Whoami1980]

whats the relationship of the agent.name to monitor.name?

is it normal that one agent.name has xx monitor.name (if it matters)